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Brightstor 11.5 SP4

Posted by techirl 
Brightstor 11.5 SP4
December 04, 2010 04:27AM
HI I have a sbs 2003 server SP2 and fully windows updated, recently my brick level backup just hangs, If I exclude the brick level from thebackup all is ok. It will backup about 6 gigs and then stop :(

Has anyone seen this before? I have to reboot the server to kill the job, stopping the engines will not work :(

Can you anyone help me

Brightstor 11.5 SP4
December 06, 2010 08:29AM
It is probably hanging up on one specific mailbox, and probably an attachement. Enable trace to track it down.

HKEY_LOCAL_MACHINE SOFTWARE ComputerAssociates BrightStor ARCserve Backup DSAgent CurrentVersion agent dbaxchg2

Value name: Debug
Data type: REG_DWORD
Data: 1

Other acceptable data values = 2, 3 (higher value generating the most detail in the log)
logs to check:
Brightstor 11.5 SP4
December 06, 2010 03:42PM
thanks will test that now, I think i found the mailbox! I'll keep you posted

the log are in

C:Program FilesCABrightStor ARCserve Backup Agent for Microsoft Exchange
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