Backup Exec 2010 R3 - Backup of VSS on Exchange 2010 - error
January 22, 2013 08:27AM
Hello !

I have a problem when my backup's job start the copy of my mailbox on Exchange 2010 Server.
This error message appears:

"Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
Writer Name: Exchange Server, Writer ID: {xxxxxxx}, Last error: The VSS Writer failed, but the operation can be retried (0x8004423f3), state: Waiting for backup complete notification (5).
V-79-57344-65282 - AOFO: Initialization failure on: "Microsoft Information Store". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot provider error (0xE000FF02): One or more of the databases for this storage group are currently dismounted. This backup is incomplete. Make sure that all databases are mounted, and then resubmit the backup job.

* I update my backup exec 2010 R3.
* I check the 'vssadmin list writers' on Exchange Server but the vss it's all ok, no error or problem.

Please Help me, I need the soluction quickly..
Backup Exec 2010 R3 - Backup of VSS on Exchange 2010 - error
January 22, 2013 11:36PM
Hi

Try rebooting the server, else dismount the database and remount it.

If you are dismounting, stop RAWS, dismount, remount and then start the RAWS.

Best regards
Varun

-----Original Message-----
From: Backup-exec [mailto] On Behalf Of
jmendes
Sent: Tuesday, January 22, 2013 9:58 PM
To: backup-exec < at > backupcentral.com
Subject: [BEXEC] Backup Exec 2010 R3 - Backup of VSS on Exchange 2010 - error

Hello !

I have a problem when my backup's job start the copy of my mailbox on Exchange
2010 Server.
This error message appears:

"Snapshot provider error (0xE000FED1): A failure occurred querying the Writer
status.
Writer Name: Exchange Server, Writer ID: {xxxxxxx}, Last error: The VSS Writer
failed, but the operation can be retried (0x8004423f3), state: Waiting for
backup complete notification (5).
V-79-57344-65282 - AOFO: Initialization failure on: "Microsoft Information
Store". Advanced Open File Option used: Microsoft Volume Shadow Copy Service
(VSS).

Snapshot provider error (0xE000FF02): One or more of the databases for this
storage group are currently dismounted. This backup is incomplete. Make sure
that all databases are mounted, and then resubmit the backup job.

* I update my backup exec 2010 R3.
* I check the 'vssadmin list writers' on Exchange Server but the vss it's all
ok, no error or problem.

Please Help me, I need the soluction quickly..

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Backup Exec 2010 R3 - Backup of VSS on Exchange 2010 - error
January 24, 2013 02:58PM
Backup Geeks suggestions should resolve the issue but in addition go to the services on the Exchange server and make sure the Volume Shadow Copy Service is not started and that it is set to Manual.
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