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Spectrum Protect Plus experiences and offloading to AIX issues

Posted by Szabi Nagy 
Hi all,


I am currently testing IBM's Spectrum Protect Plus (SPP) software and I am wondering whether there is anybody out there who is actually using this product in a live environment. I would be interested in your experiences with installation, configuration, offloading and in general. Our Spectrum Protect servers are running on AIX and so far I could not make offloading work (via a Linux object agent host system). I find IBM's documentation very vague with regard to the offloading feature when using a Linux object agent host system and their support did not manage to clarify things yet.


Many thanks in advance,

---
Szabi Nagy
Systems and Storage Administrator
HFS Backup & Archive Services
University of Oxford
This message was imported via the External PhorumMail Module
Dominic Mueller-Wicke01
Re: Spectrum Protect Plus experiences and offloading to AIX issues
May 07, 2019 05:59AM
Hi Szabi,

I was working with another customer recently who set this up. What exactly
is the problem you are faced with?

Greetings, Dominic.

_______________________________________________________________________________________________________________________

Dominic Müller-Wicke | IBM Spectrum Protect Development | +49 7034 64 32794
| dominic.mueller@de.ibm.com

Vorsitzender des Aufsichtsrats: Matthias Hartmann
Geschäftsführung: Dirk Wittkopp
Sitz der Gesellschaft: Böblingen / Registergericht: Amtsgericht Stuttgart,
HRB 243294
This message was imported via the External PhorumMail Module
Hi Dominic,


As our Spectrum Protect servers are running on AIX, I have created a new Lubuntu VM as the object agent host system. When trying to define a new server on the Spectrum Protect server, I am getting the following error message:


Protect: >def server SPP-Offload-Linux hla=<IP address> lla=<Port number> objectagent=yes
ANR4623E The definition for object agent SPP-OFFLOAD-LINUX must specify an HLADDRESS that matches an address in the server's default certificate.
ANS8001I Return code 1100.

I have provided the object agent's IP address in the hla field and the port number in the lla field which I got from the Spectrum Protect server by running 'q opt TCPPort':

Protect: >q opt TCPPort

Server Option Option Setting
----------------- --------------------
TCPPort <Port number>

As far as I know, we are using CA-signed certificates.

IBM has told me that 'this fails because it does not have any reference to the Object Agent host in it's SAN'. I am puzzled how to get around this certificate issue.

Have you also used an additional object agent host system? Have you also experienced this certificate issue, if so, how did you get around it?

Thanks,


---
Szabi Nagy
Systems and Storage Administrator
HFS Backup & Archive Services
University of Oxford
________________________________
From: ADSM: Dist Stor Manager <ADSM-L@VM.MARIST.EDU> on behalf of Dominic Mueller-Wicke01 <dominic.mueller@DE.IBM.COM>
Sent: 07 May 2019 13:32:36
To: ADSM-L@VM.MARIST.EDU
Subject: Re: [ADSM-L] Spectrum Protect Plus experiences and offloading to AIX issues

Hi Szabi,

I was working with another customer recently who set this up. What exactly
is the problem you are faced with?

Greetings, Dominic.

_______________________________________________________________________________________________________________________

Dominic Müller-Wicke | IBM Spectrum Protect Development | +49 7034 64 32794
| dominic.mueller@de.ibm.com

Vorsitzender des Aufsichtsrats: Matthias Hartmann
Geschäftsführung: Dirk Wittkopp
Sitz der Gesellschaft: Böblingen / Registergericht: Amtsgericht Stuttgart,
HRB 243294
This message was imported via the External PhorumMail Module
Dominic Mueller-Wicke01
Re: Spectrum Protect Plus experiences and offloading to AIX issues
May 08, 2019 02:59AM
Hi Szabi,

I am from Spectrum Protect development. Please find my email in the mail
closing.
Could you please provide me the ticket number for your support case
directly to my mail?
Will see if I can help you to solve this problem.

Greetings, Dominic.

_______________________________________________________________________________________________________________________

Dominic Müller-Wicke | IBM Spectrum Protect Development | +49 7034 64 32794
| dominic.mueller@de.ibm.com

Vorsitzender des Aufsichtsrats: Matthias Hartmann
Geschäftsführung: Dirk Wittkopp
Sitz der Gesellschaft: Böblingen / Registergericht: Amtsgericht Stuttgart,
HRB 243294
This message was imported via the External PhorumMail Module
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