Welcome! » Log In » Create A New Profile

Unable to determine robot type

Posted by Anonymous 
Unable to determine robot type
July 03, 2008 03:26AM
Folks,

Anybody out there using EMC Disk Library as a VTL and has experienced similar?

I have just installed NetBackup 6.5.2 on Solaris 10 with 2 x EMC DL 4000s and 2 x Quantum Scalar i2000s.
There are 4 x Solaris 10 Media Servers that are configured to see dedicated drives from the DLs and shared drives from the i2000s.
The sgscan and scan output look okay but when I attempt device configuration through the NetBackup wizard the DL based drives appear with the following limitations:

Unable to determine robot type
Drive is standalone or in unknown robot
Robot drive number is unknown

The DLs have inquiry strings EMC Disk Library 2.0 which apparently is a Symantec requirement.

Regards,

Paul Esson
[u]Redstor Limited[/u]
Direct: +44 (0) 1224 595381
Mobile: +44 (0) 7766 906514
E-Mail: paul.esson < at > redstor.com
Web: www.redstor.com
REDSTOR LIMITED
Torridon House
73-75 Regent Quay
Aberdeen
UK
AB11 5AR
Disclaimer:
The information included in this e-mail is of a confidential nature and is intended only for the addressee. If you are not the intended addressee, any disclosure, copying or distribution by you is prohibited and may be unlawful. Disclosure to any party other than the addressee, whether inadvertent or otherwise is not intended to waive privilege or confidentiality.
Unable to determine robot type
July 03, 2008 04:29AM
The key is that the robot needs to report which drive number has which serial number. Are you seeing this in the scan output (along with the drives themselves showing a matching serial)? If not, then you&#39;ll either need to remedy that issue or manually figure out which drive equates to which robot drive number.

I&#39;ll assume you are running the wizard for ALL the hosts at once? Such that the robot control host is being scanned along with non-robot control hosts. Or you need to configure the robot control host and then add the others later.

HTH
-Tim

On Thu, Jul 3, 2008 at 5:21 AM, Esson, Paul <Paul.Esson < at > redstor.com ([email]Paul.Esson < at > redstor.com[/email])> wrote:
[quote]
Folks,

Anybody out there using EMC Disk Library as a VTL and has experienced similar?

I have just installed NetBackup 6.5.2 on Solaris 10 with 2 x EMC DL 4000s and 2 x Quantum Scalar i2000s.
There are 4 x Solaris 10 Media Servers that are configured to see dedicated drives from the DLs and shared drives from the i2000s.
The sgscan and scan output look okay but when I attempt device configuration through the NetBackup wizard the DL based drives appear with the following limitations:

Unable to determine robot type
Drive is standalone or in unknown robot
Robot drive number is unknown

The DLs have inquiry strings "EMC Disk Library 2.0" which apparently is a Symantec requirement.

Regards,

Paul Esson
[u]Redstor Limited[/u]
Direct: +44 (0) 1224 595381
Mobile: +44 (0) 7766 906514
E-Mail: paul.esson < at > redstor.com ([email]paul.esson < at > redstor.com[/email])
Web: [url=http://www.redstor.com]www.redstor.com[/url]
REDSTOR LIMITED
Torridon House
73-75 Regent Quay
Aberdeen
UK
AB11 5AR
Disclaimer:
The information included in this e-mail is of a confidential nature and is intended only for the addressee. If you are not the intended addressee, any disclosure, copying or distribution by you is prohibited and may be unlawful. Disclosure to any party other than the addressee, whether inadvertent or otherwise is not intended to waive privilege or confidentiality.

_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu ([email]Veritas-bu < at > mailman.eng.auburn.edu[/email])
[url=http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu]http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu[/url]

[/quote]
Unable to determine robot type
July 03, 2008 04:53AM
Tim,

The robot is reporting the correct number of drives and associated serial numbers while the drive has a consistent serial number too. It&#8217;s as if NetBackup doesn&#8217;t like the EMC Disk Library Inquiry string?

Regards,

Paul Esson

[b]From:[/b] Tim Hoke [mailto]
[b]Sent:[/b] 03 July 2008 12:28
[b]To:[/b] Esson, Paul
[b]Cc:[/b] veritas-bu < at > mailman.eng.auburn.edu
[b]Subject:[/b] Re: [Veritas-bu] Unable to determine robot type

The key is that the robot needs to report which drive number has which serial number. Are you seeing this in the scan output (along with the drives themselves showing a matching serial)? If not, then you'll either need to remedy that issue or manually figure out which drive equates to which robot drive number.

I'll assume you are running the wizard for ALL the hosts at once? Such that the robot control host is being scanned along with non-robot control hosts. Or you need to configure the robot control host and then add the others later.

HTH
-Tim
On Thu, Jul 3, 2008 at 5:21 AM, Esson, Paul <Paul.Esson < at > redstor.com ([email]Paul.Esson < at > redstor.com[/email])> wrote:
Folks,

Anybody out there using EMC Disk Library as a VTL and has experienced similar?

I have just installed NetBackup 6.5.2 on Solaris 10 with 2 x EMC DL 4000s and 2 x Quantum Scalar i2000s.
There are 4 x Solaris 10 Media Servers that are configured to see dedicated drives from the DLs and shared drives from the i2000s.
The sgscan and scan output look okay but when I attempt device configuration through the NetBackup wizard the DL based drives appear with the following limitations:

Unable to determine robot type
Drive is standalone or in unknown robot
Robot drive number is unknown

The DLs have inquiry strings "EMC Disk Library 2.0" which apparently is a Symantec requirement.

Regards,

Paul Esson
[u]Redstor Limited[/u]
Direct: +44 (0) 1224 595381
Mobile: +44 (0) 7766 906514
E-Mail: paul.esson < at > redstor.com ([email]paul.esson < at > redstor.com[/email])
Web: [url=http://www.redstor.com]www.redstor.com[/url]
REDSTOR LIMITED
Torridon House
73-75 Regent Quay
Aberdeen
UK
AB11 5AR
Disclaimer:
The information included in this e-mail is of a confidential nature and is intended only for the addressee. If you are not the intended addressee, any disclosure, copying or distribution by you is prohibited and may be unlawful. Disclosure to any party other than the addressee, whether inadvertent or otherwise is not intended to waive privilege or confidentiality.

_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu ([email]Veritas-bu < at > mailman.eng.auburn.edu[/email])
[url=http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu]http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu[/url]

______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________
Re: Unable to determine robot type
February 23, 2017 10:57PM
Thanks, it's a very helpful information
Sorry, only registered users may post in this forum.

Click here to login