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Error Unable to Connect to server: REmote system error

Posted by Guest 
I am running Networker 7.6 SP1 on Windows 2003 R2 64 bit. I am getting the following error when I try to connect to the NMC. Unable to connect to server: Remote system error - No connnection could be made because the target machine actively refused it.

Another error coming up is Stale asynchronous RPC handle. I don't know what either error means??

I have the firewall turned off and this was working fine up til a couple of days ago.

Any help would be much appreciated
Error Unable to Connect to server: REmote system error
June 07, 2011 08:55AM
I would check the gst service state and if nothing else helps reinstall the NW man cons

----- Original Message -----
From: kellykivisto [mailto]
Sent: Tuesday, June 07, 2011 03:05 PM
To: NETWORKER < at > LISTSERV.TEMPLE.EDU <NETWORKER < at > LISTSERV.TEMPLE.EDU>
Subject: [Networker] Error Unable to Connect to server: REmote system error

I am running Networker 7.6 SP1 on Windows 2003 R2 64 bit. I am getting the following error when I try to connect to the NMC. Unable to connect to server: Remote system error - No connnection could be made because the target machine actively refused it.

Another error coming up is Stale asynchronous RPC handle. I don't know what either error means??

I have the firewall turned off and this was working fine up til a couple of days ago.

Any help would be much appreciated

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I did check the EMC GST Service and all the required services were running; ( I put a ticket in with EMC) They advised me that the probable cause was that the networker services were likely shutdown while a backup was in progress which caused some "broken processes"

For future reference on how to resolve this:
Shut down NW services
Rename the Ctongue sticking out smileyrogram FilesLegatonsrresjobsdb folder
Rename the Ctongue sticking out smileyrogram FilesLegatonsrtmp
Restarted the nw services : 1) nw backup and recover service then 2) EMC GST Service
Restarted the Networker Mangement Console

These steps resolved my problem.

-kelly
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