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Time of Day - 1 hour difference between daemon.log and NMC?

Posted by Mark Davis 
Hello,

We've just upgraded to Networker Server 8.2.4.9 and NMC 8.2.4.9. The time of day showing in the runtime rendered daemon.log is exactly 1 hour different than the time of day displayed in the NMC. Has anyone run into this, and knows how to get them in sync?

Thanks

-- 
Mark Davis
Western University
London, ON.
Canada


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On Tuesday 24 October 2017 16:46:00 you wrote:

> We've just upgraded to Networker Server 8.2.4.9 and NMC 8.2.4.9. The time of day showing in the runtime rendered daemon.log is exactly 1 hour different than the time of day displayed in the NMC. Has anyone run into this, and knows how to get them in sync?

Different machines? Windows or Linux?

Anyway the problem is in the timezone settings.
How to fix that depends on the OS.

Best
Dag


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I am having the same problem. I found that the "Server Information" tab of the "NetWorker Server Properties - <hostname>" is set to GMT-0400... (which is correct for DST here in Vermont) ... but NMC seems to be applying DST in addition to that... not realizing that the BASE "Timezone offset:" should really be GMT-0500... the confusing thing is that NW 8.2.2.6 did not have this problem. And I'm not completely sure it is safe to change this while NetWorker is running backups and the like, so I may have to live with it for a few days.

- Frank

On 10/24/17, 12:46, "EMC Data Protection Q & A on behalf of Mark Davis" <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU on behalf of davism@UWO.CA> wrote:

Hello,

We've just upgraded to Networker Server 8.2.4.9 and NMC 8.2.4.9. The time of day showing in the runtime rendered daemon.log is exactly 1 hour different than the time of day displayed in the NMC. Has anyone run into this, and knows how to get them in sync?

Thanks

--
Mark Davis
Western University
London, ON.
Canada


--
This list is hosted as a public service at Temple University by Stan Horwitz
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Hi Frank,

I also see GMT-0400 in "Server Information". This is correct for me here in Ontario - Eastern Standard Time. This will go back one hour Nov 5th.

All I did was upgrade to 8.2.3.8 to 8.2.4.9, and made no other changes. Our GST is running on the backup server, which shows the correct time. I access the NMC via a Java app on my Windows workstation, which also shows the correct time. It's just the NMC that's an hour ahead. Like you, I don't want to mess with the server setting in case it affects backups.

It will be interesting to see what happens on Nov 5th.

Thanks

Mark

> -----Original Message-----
> From: Frank Swasey [mailto:Frank.Swasey@uvm.edu]
> Sent: Wednesday, October 25, 2017 7:23 AM
> To: EMC Data Protection Q & A <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU>;
> Mark Davis <davism@uwo.ca>
> Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> between daemon.log and NMC?
>
> I am having the same problem. I found that the "Server Information" tab
> of the "NetWorker Server Properties - <hostname>" is set to GMT-0400...
> (which is correct for DST here in Vermont) ... but NMC seems to be
> applying DST in addition to that... not realizing that the BASE "Timezone
> offset:" should really be GMT-0500... the confusing thing is that NW
> 8.2.2.6 did not have this problem. And I'm not completely sure it is safe
> to change this while NetWorker is running backups and the like, so I may
> have to live with it for a few days.
>
> - Frank
>
> On 10/24/17, 12:46, "EMC Data Protection Q & A on behalf of Mark Davis"
> <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU on behalf of davism@UWO.CA>
> wrote:
>
> Hello,
>
> We've just upgraded to Networker Server 8.2.4.9 and NMC 8.2.4.9. The
> time of day showing in the runtime rendered daemon.log is exactly 1 hour
> different than the time of day displayed in the NMC. Has anyone run into
> this, and knows how to get them in sync?
>
> Thanks
>
> --
> Mark Davis
> Western University
> London, ON.
> Canada
>
>
> --
> This list is hosted as a public service at Temple University by Stan
> Horwitz
> If you wish to sign off this list or adjust your subscription
> settings, please do so via http://listserv.temple.edu/archives/emc-
> dataprotection-l.html
> If you have any questions regarding management of this list, please
> send email to owner-emc-dataprotection-l@listserv.temple.edu
>


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Sorry, typing too fast.

> All I did was upgrade to 8.2.3.8 to 8.2.4.9

Should read "All I did was upgrade *from* 8.2.3.8 to 8.2.4.9"

Mark

> -----Original Message-----
> From: EMC Data Protection Q & A [mailto:EMC-DATAPROTECTION-
> L@listserv.temple.edu] On Behalf Of Mark Davis
> Sent: Friday, October 27, 2017 10:08 AM
> To: EMC-DATAPROTECTION-L@listserv.temple.edu
> Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> between daemon.log and NMC?
>
> Hi Frank,
>
> I also see GMT-0400 in "Server Information". This is correct for me here
> in Ontario - Eastern Standard Time. This will go back one hour Nov 5th.
>
> All I did was upgrade to 8.2.3.8 to 8.2.4.9, and made no other changes.
> Our GST is running on the backup server, which shows the correct time. I
> access the NMC via a Java app on my Windows workstation, which also shows
> the correct time. It's just the NMC that's an hour ahead. Like you, I
> don't want to mess with the server setting in case it affects backups.
>
> It will be interesting to see what happens on Nov 5th.
>
> Thanks
>
> Mark
>
> > -----Original Message-----
> > From: Frank Swasey [mailto:Frank.Swasey@uvm.edu]
> > Sent: Wednesday, October 25, 2017 7:23 AM
> > To: EMC Data Protection Q & A
> > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU>;
> > Mark Davis <davism@uwo.ca>
> > Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> > between daemon.log and NMC?
> >
> > I am having the same problem. I found that the "Server Information"
> > tab of the "NetWorker Server Properties - <hostname>" is set to GMT-
> 0400...
> > (which is correct for DST here in Vermont) ... but NMC seems to be
> > applying DST in addition to that... not realizing that the BASE
> > "Timezone offset:" should really be GMT-0500... the confusing thing is
> > that NW
> > 8.2.2.6 did not have this problem. And I'm not completely sure it is
> > safe to change this while NetWorker is running backups and the like,
> > so I may have to live with it for a few days.
> >
> > - Frank
> >
> > On 10/24/17, 12:46, "EMC Data Protection Q & A on behalf of Mark Davis"
> > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU on behalf of davism@UWO.CA>
> > wrote:
> >
> > Hello,
> >
> > We've just upgraded to Networker Server 8.2.4.9 and NMC 8.2.4.9.
> > The time of day showing in the runtime rendered daemon.log is exactly
> > 1 hour different than the time of day displayed in the NMC. Has anyone
> > run into this, and knows how to get them in sync?
> >
> > Thanks
> >
> > --
> > Mark Davis
> > Western University
> > London, ON.
> > Canada
> >
> >
> > --
> > This list is hosted as a public service at Temple University by
> > Stan Horwitz
> > If you wish to sign off this list or adjust your subscription
> > settings, please do so via http://listserv.temple.edu/archives/emc-
> > dataprotection-l.html
> > If you have any questions regarding management of this list,
> > please send email to owner-emc-dataprotection-l@listserv.temple.edu
> >
>
>
> --
> This list is hosted as a public service at Temple University by Stan
> Horwitz If you wish to sign off this list or adjust your subscription
> settings, please do so via http://listserv.temple.edu/archives/emc-
> dataprotection-l.html
> If you have any questions regarding management of this list, please send
> email to owner-emc-dataprotection-l@listserv.temple.edu


--
This list is hosted as a public service at Temple University by Stan Horwitz
If you wish to sign off this list or adjust your subscription settings, please do so via http://listserv.temple.edu/archives/emc-dataprotection-l.html
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I have now wiped out the installation on my test systems and installed 8.2.3.8, verified the Timezone was set at GMT-0400 and NMC was displaying the correct time. I then upgraded to 8.2.4.9 by both the "yum update" process and the "yum erase/yum install" (older) process. In both cases, the 8.2.4 NMC has the GMT-0400 timezone and displays the time as one hour later than it should.

Looks like it is time to open an issue with support.

- Frank

On 10/27/17, 10:15, "Mark Davis" <davism@uwo.ca> wrote:

Sorry, typing too fast.

> All I did was upgrade to 8.2.3.8 to 8.2.4.9

Should read "All I did was upgrade *from* 8.2.3.8 to 8.2.4.9"

Mark

> -----Original Message-----
> From: EMC Data Protection Q & A [mailto:EMC-DATAPROTECTION-
> L@listserv.temple.edu] On Behalf Of Mark Davis
> Sent: Friday, October 27, 2017 10:08 AM
> To: EMC-DATAPROTECTION-L@listserv.temple.edu
> Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> between daemon.log and NMC?
>
> Hi Frank,
>
> I also see GMT-0400 in "Server Information". This is correct for me here
> in Ontario - Eastern Standard Time. This will go back one hour Nov 5th.
>
> All I did was upgrade to 8.2.3.8 to 8.2.4.9, and made no other changes.
> Our GST is running on the backup server, which shows the correct time. I
> access the NMC via a Java app on my Windows workstation, which also shows
> the correct time. It's just the NMC that's an hour ahead. Like you, I
> don't want to mess with the server setting in case it affects backups.
>
> It will be interesting to see what happens on Nov 5th.
>
> Thanks
>
> Mark
>
> > -----Original Message-----
> > From: Frank Swasey [mailto:Frank.Swasey@uvm.edu]
> > Sent: Wednesday, October 25, 2017 7:23 AM
> > To: EMC Data Protection Q & A
> > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU>;
> > Mark Davis <davism@uwo.ca>
> > Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> > between daemon.log and NMC?
> >
> > I am having the same problem. I found that the "Server Information"
> > tab of the "NetWorker Server Properties - <hostname>" is set to GMT-
> 0400...
> > (which is correct for DST here in Vermont) ... but NMC seems to be
> > applying DST in addition to that... not realizing that the BASE
> > "Timezone offset:" should really be GMT-0500... the confusing thing is
> > that NW
> > 8.2.2.6 did not have this problem. And I'm not completely sure it is
> > safe to change this while NetWorker is running backups and the like,
> > so I may have to live with it for a few days.
> >
> > - Frank
> >
> > On 10/24/17, 12:46, "EMC Data Protection Q & A on behalf of Mark Davis"
> > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU on behalf of davism@UWO.CA>
> > wrote:
> >
> > Hello,
> >
> > We've just upgraded to Networker Server 8.2.4.9 and NMC 8.2.4.9.
> > The time of day showing in the runtime rendered daemon.log is exactly
> > 1 hour different than the time of day displayed in the NMC. Has anyone
> > run into this, and knows how to get them in sync?
> >
> > Thanks
> >
> > --
> > Mark Davis
> > Western University
> > London, ON.
> > Canada
> >
> >
> > --
> > This list is hosted as a public service at Temple University by
> > Stan Horwitz
> > If you wish to sign off this list or adjust your subscription
> > settings, please do so via http://listserv.temple.edu/archives/emc-
> > dataprotection-l.html
> > If you have any questions regarding management of this list,
> > please send email to owner-emc-dataprotection-l@listserv.temple.edu
> >
>
>
> --
> This list is hosted as a public service at Temple University by Stan
> Horwitz If you wish to sign off this list or adjust your subscription
> settings, please do so via http://listserv.temple.edu/archives/emc-
> dataprotection-l.html
> If you have any questions regarding management of this list, please send
> email to owner-emc-dataprotection-l@listserv.temple.edu




--
This list is hosted as a public service at Temple University by Stan Horwitz
If you wish to sign off this list or adjust your subscription settings, please do so via http://listserv.temple.edu/archives/emc-dataprotection-l.html
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Frank,

My Networker Server is Centos 7, and I did the upgrade via the "yum update" process as well. Looks like a bug in 8.2.4.9. If you are opening a ticket, it would be appreciated if you could post to the list when/if you get a resolution from EMC.

Thanks

Mark

> -----Original Message-----
> From: Frank Swasey [mailto:Frank.Swasey@uvm.edu]
> Sent: Friday, October 27, 2017 11:40 AM
> To: Mark Davis <davism@uwo.ca>; EMC Data Protection Q & A <EMC-
> DATAPROTECTION-L@listserv.temple.edu>
> Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> between daemon.log and NMC?
>
> I have now wiped out the installation on my test systems and installed
> 8.2.3.8, verified the Timezone was set at GMT-0400 and NMC was displaying
> the correct time. I then upgraded to 8.2.4.9 by both the "yum update"
> process and the "yum erase/yum install" (older) process. In both cases,
> the 8.2.4 NMC has the GMT-0400 timezone and displays the time as one hour
> later than it should.
>
> Looks like it is time to open an issue with support.
>
> - Frank
>
> On 10/27/17, 10:15, "Mark Davis" <davism@uwo.ca> wrote:
>
> Sorry, typing too fast.
>
> > All I did was upgrade to 8.2.3.8 to 8.2.4.9
>
> Should read "All I did was upgrade *from* 8.2.3.8 to 8.2.4.9"
>
> Mark
>
> > -----Original Message-----
> > From: EMC Data Protection Q & A [mailto:EMC-DATAPROTECTION-
> > L@listserv.temple.edu] On Behalf Of Mark Davis
> > Sent: Friday, October 27, 2017 10:08 AM
> > To: EMC-DATAPROTECTION-L@listserv.temple.edu
> > Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> > between daemon.log and NMC?
> >
> > Hi Frank,
> >
> > I also see GMT-0400 in "Server Information". This is correct for me
> here
> > in Ontario - Eastern Standard Time. This will go back one hour Nov
> 5th.
> >
> > All I did was upgrade to 8.2.3.8 to 8.2.4.9, and made no other
> changes.
> > Our GST is running on the backup server, which shows the correct
> time. I
> > access the NMC via a Java app on my Windows workstation, which also
> shows
> > the correct time. It's just the NMC that's an hour ahead. Like you,
> I
> > don't want to mess with the server setting in case it affects
> backups.
> >
> > It will be interesting to see what happens on Nov 5th.
> >
> > Thanks
> >
> > Mark
> >
> > > -----Original Message-----
> > > From: Frank Swasey [mailto:Frank.Swasey@uvm.edu]
> > > Sent: Wednesday, October 25, 2017 7:23 AM
> > > To: EMC Data Protection Q & A
> > > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU>;
> > > Mark Davis <davism@uwo.ca>
> > > Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour
> difference
> > > between daemon.log and NMC?
> > >
> > > I am having the same problem. I found that the "Server
> Information"
> > > tab of the "NetWorker Server Properties - <hostname>" is set to
> GMT-
> > 0400...
> > > (which is correct for DST here in Vermont) ... but NMC seems to be
> > > applying DST in addition to that... not realizing that the BASE
> > > "Timezone offset:" should really be GMT-0500... the confusing
> thing is
> > > that NW
> > > 8.2.2.6 did not have this problem. And I'm not completely sure it
> is
> > > safe to change this while NetWorker is running backups and the
> like,
> > > so I may have to live with it for a few days.
> > >
> > > - Frank
> > >
> > > On 10/24/17, 12:46, "EMC Data Protection Q & A on behalf of Mark
> Davis"
> > > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU on behalf of
> davism@UWO.CA>
> > > wrote:
> > >
> > > Hello,
> > >
> > > We've just upgraded to Networker Server 8.2.4.9 and NMC
> 8.2.4.9.
> > > The time of day showing in the runtime rendered daemon.log is
> exactly
> > > 1 hour different than the time of day displayed in the NMC. Has
> anyone
> > > run into this, and knows how to get them in sync?
> > >
> > > Thanks
> > >
> > > --
> > > Mark Davis
> > > Western University
> > > London, ON.
> > > Canada
> > >
> > >
> > > --
> > > This list is hosted as a public service at Temple University
> by
> > > Stan Horwitz
> > > If you wish to sign off this list or adjust your subscription
> > > settings, please do so via
> http://listserv.temple.edu/archives/emc-
> > > dataprotection-l.html
> > > If you have any questions regarding management of this list,
> > > please send email to owner-emc-dataprotection-
> l@listserv.temple.edu
> > >
> >
> >
> > --
> > This list is hosted as a public service at Temple University by Stan
> > Horwitz If you wish to sign off this list or adjust your
> subscription
> > settings, please do so via http://listserv.temple.edu/archives/emc-
> > dataprotection-l.html
> > If you have any questions regarding management of this list, please
> send
> > email to owner-emc-dataprotection-l@listserv.temple.edu
>


--
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If you wish to sign off this list or adjust your subscription settings, please do so via http://listserv.temple.edu/archives/emc-dataprotection-l.html
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I have opened SR 09053113 as an S2 incident.

On 10/27/17, 11:56, "Mark Davis" <davism@uwo.ca> wrote:

Frank,

My Networker Server is Centos 7, and I did the upgrade via the "yum update" process as well. Looks like a bug in 8.2.4.9. If you are opening a ticket, it would be appreciated if you could post to the list when/if you get a resolution from EMC.

Thanks

Mark

> -----Original Message-----
> From: Frank Swasey [mailto:Frank.Swasey@uvm.edu]
> Sent: Friday, October 27, 2017 11:40 AM
> To: Mark Davis <davism@uwo.ca>; EMC Data Protection Q & A <EMC-
> DATAPROTECTION-L@listserv.temple.edu>
> Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> between daemon.log and NMC?
>
> I have now wiped out the installation on my test systems and installed
> 8.2.3.8, verified the Timezone was set at GMT-0400 and NMC was displaying
> the correct time. I then upgraded to 8.2.4.9 by both the "yum update"
> process and the "yum erase/yum install" (older) process. In both cases,
> the 8.2.4 NMC has the GMT-0400 timezone and displays the time as one hour
> later than it should.
>
> Looks like it is time to open an issue with support.
>
> - Frank
>
> On 10/27/17, 10:15, "Mark Davis" <davism@uwo.ca> wrote:
>
> Sorry, typing too fast.
>
> > All I did was upgrade to 8.2.3.8 to 8.2.4.9
>
> Should read "All I did was upgrade *from* 8.2.3.8 to 8.2.4.9"
>
> Mark
>
> > -----Original Message-----
> > From: EMC Data Protection Q & A [mailto:EMC-DATAPROTECTION-
> > L@listserv.temple.edu] On Behalf Of Mark Davis
> > Sent: Friday, October 27, 2017 10:08 AM
> > To: EMC-DATAPROTECTION-L@listserv.temple.edu
> > Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> > between daemon.log and NMC?
> >
> > Hi Frank,
> >
> > I also see GMT-0400 in "Server Information". This is correct for me
> here
> > in Ontario - Eastern Standard Time. This will go back one hour Nov
> 5th.
> >
> > All I did was upgrade to 8.2.3.8 to 8.2.4.9, and made no other
> changes.
> > Our GST is running on the backup server, which shows the correct
> time. I
> > access the NMC via a Java app on my Windows workstation, which also
> shows
> > the correct time. It's just the NMC that's an hour ahead. Like you,
> I
> > don't want to mess with the server setting in case it affects
> backups.
> >
> > It will be interesting to see what happens on Nov 5th.
> >
> > Thanks
> >
> > Mark
> >
> > > -----Original Message-----
> > > From: Frank Swasey [mailto:Frank.Swasey@uvm.edu]
> > > Sent: Wednesday, October 25, 2017 7:23 AM
> > > To: EMC Data Protection Q & A
> > > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU>;
> > > Mark Davis <davism@uwo.ca>
> > > Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour
> difference
> > > between daemon.log and NMC?
> > >
> > > I am having the same problem. I found that the "Server
> Information"
> > > tab of the "NetWorker Server Properties - <hostname>" is set to
> GMT-
> > 0400...
> > > (which is correct for DST here in Vermont) ... but NMC seems to be
> > > applying DST in addition to that... not realizing that the BASE
> > > "Timezone offset:" should really be GMT-0500... the confusing
> thing is
> > > that NW
> > > 8.2.2.6 did not have this problem. And I'm not completely sure it
> is
> > > safe to change this while NetWorker is running backups and the
> like,
> > > so I may have to live with it for a few days.
> > >
> > > - Frank
> > >
> > > On 10/24/17, 12:46, "EMC Data Protection Q & A on behalf of Mark
> Davis"
> > > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU on behalf of
> davism@UWO.CA>
> > > wrote:
> > >
> > > Hello,
> > >
> > > We've just upgraded to Networker Server 8.2.4.9 and NMC
> 8.2.4.9.
> > > The time of day showing in the runtime rendered daemon.log is
> exactly
> > > 1 hour different than the time of day displayed in the NMC. Has
> anyone
> > > run into this, and knows how to get them in sync?
> > >
> > > Thanks
> > >
> > > --
> > > Mark Davis
> > > Western University
> > > London, ON.
> > > Canada
> > >
> > >
> > > --
> > > This list is hosted as a public service at Temple University
> by
> > > Stan Horwitz
> > > If you wish to sign off this list or adjust your subscription
> > > settings, please do so via
> http://listserv.temple.edu/archives/emc-
> > > dataprotection-l.html
> > > If you have any questions regarding management of this list,
> > > please send email to owner-emc-dataprotection-
> l@listserv.temple.edu
> > >
> >
> >
> > --
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The answer from EMC is that for Windows versions of 8.2.4.9 – this bug was fixed. In Linux versions, the fix will be in a future patch that does not yet have a release date scheduled.

- Frank

On 10/27/17, 12:05 PM, "EMC Data Protection Q & A on behalf of Frank Swasey" <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU on behalf of Frank.Swasey@UVM.EDU> wrote:

I have opened SR 09053113 as an S2 incident.

On 10/27/17, 11:56, "Mark Davis" <davism@uwo.ca> wrote:

Frank,

My Networker Server is Centos 7, and I did the upgrade via the "yum update" process as well. Looks like a bug in 8.2.4.9. If you are opening a ticket, it would be appreciated if you could post to the list when/if you get a resolution from EMC.

Thanks

Mark

> -----Original Message-----
> From: Frank Swasey [mailto:Frank.Swasey@uvm.edu]
> Sent: Friday, October 27, 2017 11:40 AM
> To: Mark Davis <davism@uwo.ca>; EMC Data Protection Q & A <EMC-
> DATAPROTECTION-L@listserv.temple.edu>
> Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> between daemon.log and NMC?
>
> I have now wiped out the installation on my test systems and installed
> 8.2.3.8, verified the Timezone was set at GMT-0400 and NMC was displaying
> the correct time. I then upgraded to 8.2.4.9 by both the "yum update"
> process and the "yum erase/yum install" (older) process. In both cases,
> the 8.2.4 NMC has the GMT-0400 timezone and displays the time as one hour
> later than it should.
>
> Looks like it is time to open an issue with support.
>
> - Frank
>
> On 10/27/17, 10:15, "Mark Davis" <davism@uwo.ca> wrote:
>
> Sorry, typing too fast.
>
> > All I did was upgrade to 8.2.3.8 to 8.2.4.9
>
> Should read "All I did was upgrade *from* 8.2.3.8 to 8.2.4.9"
>
> Mark
>
> > -----Original Message-----
> > From: EMC Data Protection Q & A [mailto:EMC-DATAPROTECTION-
> > L@listserv.temple.edu] On Behalf Of Mark Davis
> > Sent: Friday, October 27, 2017 10:08 AM
> > To: EMC-DATAPROTECTION-L@listserv.temple.edu
> > Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> > between daemon.log and NMC?
> >
> > Hi Frank,
> >
> > I also see GMT-0400 in "Server Information". This is correct for me
> here
> > in Ontario - Eastern Standard Time. This will go back one hour Nov
> 5th.
> >
> > All I did was upgrade to 8.2.3.8 to 8.2.4.9, and made no other
> changes.
> > Our GST is running on the backup server, which shows the correct
> time. I
> > access the NMC via a Java app on my Windows workstation, which also
> shows
> > the correct time. It's just the NMC that's an hour ahead. Like you,
> I
> > don't want to mess with the server setting in case it affects
> backups.
> >
> > It will be interesting to see what happens on Nov 5th.
> >
> > Thanks
> >
> > Mark
> >
> > > -----Original Message-----
> > > From: Frank Swasey [mailto:Frank.Swasey@uvm.edu]
> > > Sent: Wednesday, October 25, 2017 7:23 AM
> > > To: EMC Data Protection Q & A
> > > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU>;
> > > Mark Davis <davism@uwo.ca>
> > > Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour
> difference
> > > between daemon.log and NMC?
> > >
> > > I am having the same problem. I found that the "Server
> Information"
> > > tab of the "NetWorker Server Properties - <hostname>" is set to
> GMT-
> > 0400...
> > > (which is correct for DST here in Vermont) ... but NMC seems to be
> > > applying DST in addition to that... not realizing that the BASE
> > > "Timezone offset:" should really be GMT-0500... the confusing
> thing is
> > > that NW
> > > 8.2.2.6 did not have this problem. And I'm not completely sure it
> is
> > > safe to change this while NetWorker is running backups and the
> like,
> > > so I may have to live with it for a few days.
> > >
> > > - Frank
> > >
> > > On 10/24/17, 12:46, "EMC Data Protection Q & A on behalf of Mark
> Davis"
> > > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU on behalf of
> davism@UWO.CA>
> > > wrote:
> > >
> > > Hello,
> > >
> > > We've just upgraded to Networker Server 8.2.4.9 and NMC
> 8.2.4.9.
> > > The time of day showing in the runtime rendered daemon.log is
> exactly
> > > 1 hour different than the time of day displayed in the NMC. Has
> anyone
> > > run into this, and knows how to get them in sync?
> > >
> > > Thanks
> > >
> > > --
> > > Mark Davis
> > > Western University
> > > London, ON.
> > > Canada
> > >
> > >
> > > --
> > > This list is hosted as a public service at Temple University
> by
> > > Stan Horwitz
> > > If you wish to sign off this list or adjust your subscription
> > > settings, please do so via
> http://listserv.temple.edu/archives/emc-
> > > dataprotection-l.html
> > > If you have any questions regarding management of this list,
> > > please send email to owner-emc-dataprotection-
> l@listserv.temple.edu
> > >
> >
> >
> > --
> > This list is hosted as a public service at Temple University by Stan
> > Horwitz If you wish to sign off this list or adjust your
> subscription
> > settings, please do so via http://listserv.temple.edu/archives/emc-
> > dataprotection-l.html
> > If you have any questions regarding management of this list, please
> send
> > email to owner-emc-dataprotection-l@listserv.temple.edu
>





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Hi Frank,

Will EMC be updating your SR when the Linux patch is available?

Thanks

Mark

> -----Original Message-----
> From: EMC Data Protection Q & A [mailto:EMC-DATAPROTECTION-
> L@listserv.temple.edu] On Behalf Of Frank Swasey
> Sent: Tuesday, October 31, 2017 2:28 PM
> To: EMC-DATAPROTECTION-L@listserv.temple.edu
> Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour difference
> between daemon.log and NMC?
>
> The answer from EMC is that for Windows versions of 8.2.4.9 – this bug was
> fixed. In Linux versions, the fix will be in a future patch that does not
> yet have a release date scheduled.
>
> - Frank
>
> On 10/27/17, 12:05 PM, "EMC Data Protection Q & A on behalf of Frank
> Swasey" <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU on behalf of
> Frank.Swasey@UVM.EDU> wrote:
>
> I have opened SR 09053113 as an S2 incident.
>
> On 10/27/17, 11:56, "Mark Davis" <davism@uwo.ca> wrote:
>
> Frank,
>
> My Networker Server is Centos 7, and I did the upgrade via the
> "yum update" process as well. Looks like a bug in 8.2.4.9. If you are
> opening a ticket, it would be appreciated if you could post to the list
> when/if you get a resolution from EMC.
>
> Thanks
>
> Mark
>
> > -----Original Message-----
> > From: Frank Swasey [mailto:Frank.Swasey@uvm.edu]
> > Sent: Friday, October 27, 2017 11:40 AM
> > To: Mark Davis <davism@uwo.ca>; EMC Data Protection Q & A <EMC-
> > DATAPROTECTION-L@listserv.temple.edu>
> > Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour
> difference
> > between daemon.log and NMC?
> >
> > I have now wiped out the installation on my test systems and
> installed
> > 8.2.3.8, verified the Timezone was set at GMT-0400 and NMC was
> displaying
> > the correct time. I then upgraded to 8.2.4.9 by both the "yum
> update"
> > process and the "yum erase/yum install" (older) process. In
> both cases,
> > the 8.2.4 NMC has the GMT-0400 timezone and displays the time as
> one hour
> > later than it should.
> >
> > Looks like it is time to open an issue with support.
> >
> > - Frank
> >
> > On 10/27/17, 10:15, "Mark Davis" <davism@uwo.ca> wrote:
> >
> > Sorry, typing too fast.
> >
> > > All I did was upgrade to 8.2.3.8 to 8.2.4.9
> >
> > Should read "All I did was upgrade *from* 8.2.3.8 to
> 8.2.4.9"
> >
> > Mark
> >
> > > -----Original Message-----
> > > From: EMC Data Protection Q & A [mailto:EMC-
> DATAPROTECTION-
> > > L@listserv.temple.edu] On Behalf Of Mark Davis
> > > Sent: Friday, October 27, 2017 10:08 AM
> > > To: EMC-DATAPROTECTION-L@listserv.temple.edu
> > > Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour
> difference
> > > between daemon.log and NMC?
> > >
> > > Hi Frank,
> > >
> > > I also see GMT-0400 in "Server Information". This is
> correct for me
> > here
> > > in Ontario - Eastern Standard Time. This will go back one
> hour Nov
> > 5th.
> > >
> > > All I did was upgrade to 8.2.3.8 to 8.2.4.9, and made no
> other
> > changes.
> > > Our GST is running on the backup server, which shows the
> correct
> > time. I
> > > access the NMC via a Java app on my Windows workstation,
> which also
> > shows
> > > the correct time. It's just the NMC that's an hour ahead.
> Like you,
> > I
> > > don't want to mess with the server setting in case it
> affects
> > backups.
> > >
> > > It will be interesting to see what happens on Nov 5th.
> > >
> > > Thanks
> > >
> > > Mark
> > >
> > > > -----Original Message-----
> > > > From: Frank Swasey [mailto:Frank.Swasey@uvm.edu]
> > > > Sent: Wednesday, October 25, 2017 7:23 AM
> > > > To: EMC Data Protection Q & A
> > > > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU>;
> > > > Mark Davis <davism@uwo.ca>
> > > > Subject: Re: [EMC-DataProtection-L] Time of Day - 1 hour
> > difference
> > > > between daemon.log and NMC?
> > > >
> > > > I am having the same problem. I found that the "Server
> > Information"
> > > > tab of the "NetWorker Server Properties - <hostname>" is
> set to
> > GMT-
> > > 0400...
> > > > (which is correct for DST here in Vermont) ... but NMC
> seems to be
> > > > applying DST in addition to that... not realizing that
> the BASE
> > > > "Timezone offset:" should really be GMT-0500... the
> confusing
> > thing is
> > > > that NW
> > > > 8.2.2.6 did not have this problem. And I'm not
> completely sure it
> > is
> > > > safe to change this while NetWorker is running backups
> and the
> > like,
> > > > so I may have to live with it for a few days.
> > > >
> > > > - Frank
> > > >
> > > > On 10/24/17, 12:46, "EMC Data Protection Q & A on behalf
> of Mark
> > Davis"
> > > > <EMC-DATAPROTECTION-L@LISTSERV.TEMPLE.EDU on behalf of
> > davism@UWO.CA>
> > > > wrote:
> > > >
> > > > Hello,
> > > >
> > > > We've just upgraded to Networker Server 8.2.4.9 and
> NMC
> > 8.2.4.9.
> > > > The time of day showing in the runtime rendered
> daemon.log is
> > exactly
> > > > 1 hour different than the time of day displayed in the
> NMC. Has
> > anyone
> > > > run into this, and knows how to get them in sync?
> > > >
> > > > Thanks
> > > >
> > > > --
> > > > Mark Davis
> > > > Western University
> > > > London, ON.
> > > > Canada
> > > >
> > > >
> > > > --
> > > > This list is hosted as a public service at Temple
> University
> > by
> > > > Stan Horwitz
> > > > If you wish to sign off this list or adjust your
> subscription
> > > > settings, please do so via
> > http://listserv.temple.edu/archives/emc-
> > > > dataprotection-l.html
> > > > If you have any questions regarding management of
> this list,
> > > > please send email to owner-emc-dataprotection-
> > l@listserv.temple.edu
> > > >
> > >
> > >
> > > --
> > > This list is hosted as a public service at Temple
> University by Stan
> > > Horwitz If you wish to sign off this list or adjust your
> > subscription
> > > settings, please do so via
> http://listserv.temple.edu/archives/emc-
> > > dataprotection-l.html
> > > If you have any questions regarding management of this
> list, please
> > send
> > > email to owner-emc-dataprotection-l@listserv.temple.edu
> >
>
>
>
>
>
> --
> This list is hosted as a public service at Temple University by Stan
> Horwitz
> If you wish to sign off this list or adjust your subscription
> settings, please do so via http://listserv.temple.edu/archives/emc-
> dataprotection-l.html
> If you have any questions regarding management of this list, please
> send email to owner-emc-dataprotection-l@listserv.temple.edu
>
>
>
>
> --
> This list is hosted as a public service at Temple University by Stan
> Horwitz If you wish to sign off this list or adjust your subscription
> settings, please do so via http://listserv.temple.edu/archives/emc-
> dataprotection-l.html
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> email to owner-emc-dataprotection-l@listserv.temple.edu


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