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Error 100: Data Protector Express is unable to determine the

Posted by jimj 
Error 100: Data Protector Express is unable to determine the
October 07, 2008 10:38PM
I've had HP Data Protector for a couple of weeks now, and have made a few backups.

Today though I couldn't login to the Administrator console, because I get an "Error 100 Data Protector Express is unable to determine the host domain." when I use localhost as the host name (or localhost.localdomain) and Admin as the userid.

I noticed that until now the host name field had been checked, but is now blank.

This has worked for the past two weeks and now it doesn't. I can use regular tar command in Fedora Linux to backup.

One thing that might be the problem is related to SELinux... when the SELinux Troubleshooter complained something was being accessed, I just checked the checkbox to let it through.

Also, as I wrote above, I've just had this software since Sept. 19th.... version 3... and it's fully registered and that. Do I need to upgrade to version 5 after the 2 week period?

Do I need to reinstall the Data Protector software?
Error 100: Data Protector Express is unable to determine the
October 07, 2008 10:50PM
Also, my /var/log/messages reports that the module is loading:

Oct 7 23:05:56 localhost kernel: usb 1-2: New USB device found, idVendor=03f0, idProduct=0125
Oct 7 23:05:56 localhost kernel: usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Oct 7 23:05:56 localhost kernel: usb 1-2: Product: DAT72 USB Tape
Oct 7 23:05:56 localhost kernel: usb 1-2: Manufacturer: Hewlett Packard
Oct 7 23:05:56 localhost kernel: usb 1-2: SerialNumber: 4855310820574E50
Oct 7 23:05:56 localhost kernel: Initializing USB Mass Storage driver...
Oct 7 23:05:56 localhost kernel: scsi2 : SCSI emulation for USB Mass Storage devices
Oct 7 23:05:56 localhost kernel: usbcore: registered new interface driver usb-storage
Oct 7 23:05:56 localhost kernel: USB Mass Storage support registered.
Oct 7 23:06:01 localhost kernel: scsi 2:0:0:0: Sequential-Access HP C7438A ZU75 PQ: 0 ANSI: 3
Oct 7 23:06:02 localhost kernel: scsi 2:0:0:0: Attached scsi generic sg2 type 1
Oct 7 23:06:02 localhost kernel: osst :I: Tape driver with OnStream support version 0.99.4
Oct 7 23:06:02 localhost kernel: osst :I: $Id: osst.c,v 1.73 2005/01/01 21:13:34 wriede Exp $
Oct 7 23:06:02 localhost kernel: Driver 'osst' needs updating - please use bus_type methods
Oct 7 23:06:02 localhost kernel: st: Version 20080224, fixed bufsize 32768, s/g segs 256
Oct 7 23:06:02 localhost kernel: Driver 'st' needs updating - please use bus_type methods
Oct 7 23:06:02 localhost kernel: st 2:0:0:0: Attached scsi tape st0
Oct 7 23:06:02 localhost kernel: st 2:0:0:0: st0: try direct i/o: yes (alignment 512 cool smiley
Oct 7 23:06:43 localhost kernel: usb 1-2: USB disconnect, address 3
Oct 7 23:06:57 localhost kernel: usb 1-2: new high speed USB device using ehci_hcd and address 4
Oct 7 23:06:57 localhost kernel: usb 1-2: configuration #1 chosen from 1 choice
Oct 7 23:06:57 localhost kernel: scsi3 : SCSI emulation for USB Mass Storage devices
Oct 7 23:06:57 localhost kernel: usb 1-2: New USB device found, idVendor=03f0, idProduct=0125
Oct 7 23:06:57 localhost kernel: usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Oct 7 23:06:57 localhost kernel: usb 1-2: Product: DAT72 USB Tape
Oct 7 23:06:57 localhost kernel: usb 1-2: Manufacturer: Hewlett Packard
Oct 7 23:06:57 localhost kernel: usb 1-2: SerialNumber: 4855310820574E50
Oct 7 23:07:02 localhost kernel: scsi 3:0:0:0: Sequential-Access HP C7438A ZU75 PQ: 0 ANSI: 3
Oct 7 23:07:02 localhost kernel: st 3:0:0:0: Attached scsi tape st0
Oct 7 23:07:02 localhost kernel: st 3:0:0:0: st0: try direct i/o: yes (alignment 512 cool smiley
Oct 7 23:07:02 localhost kernel: st 3:0:0:0: Attached scsi generic sg2 type 1

And is there supposed to be something in the Services list, I can't remember. It's only been 2 weeks.
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