Hello,
We have BrightStor ARCserve r11.5 SP4 (Build 4490), and when I’m trying to recover some documents of a user I receive the following error:
BrightStor ARCServe Backup – Restore
E3841
Unable to find session number. (MEDIA=WEEK4, SESSION=1, EC=BAD PARAMETER PASSED)
N3765
Media Error During Restore of Session, Checking For Duplicate Session
N3766
Media Error During Restore of Session, No Duplicate Sessions Found
I had checked the Devices and looked for the WEEK4 location which is on a NAS on the network. I had checked that the NAS can be accessed from the host that ARCserve runs on and made sure that the backup file is there (about 360Gb long).
Is there a way to make ARCserve rescan that archive to see what it contains?
Can you point me in the right direction ?
Thank you.
