Hi all
Have the above library on an IBM X Series 236 running Win 2003 Svr 32bit with SP2, running BackupExec 10d. The library has 2 fullheight LTO3 SCSI drives. This connects to the host with an Adaptec 29320ALP SCSI card. Last week, the library started going offline. One drive had disappeared from Device Mangler. The medium changer and second drive were still there.
I have identified the drive that has failed by connecting the library up on a test box and pulling and swapping drives. I have done test backups and restores successfully on this test system using a trial of Backupexec 12.5. The test system has the same model of SCSi card installed.
The production svr however, will not detect this new setup at all. The interesting thing is that an external HP LTO4 drive was detected and works fine, so that rules out the SCSI adapter in the server.
I have followed instructions for the following:
- Used the latest IBM drivers
- updated the driver for the Adaptec
- Deinstalled IBM drivers in favour of BackupExec drivers
- rebuilt the RSM database
- Rebooted and run "Scan for hardware changes" ad infinitum
I guess the question is, how do I kick start Windows into detecting the library and drive properly. Maybe there is a config deep in the bowels which may need clearing for things to work again . . .
Any help greatly appreciated
TIA
Nigel
