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The time now is Wed May 23, 2012 11:43 pm
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HP Data Protector A.6.11 DPWIN_00511
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stevecurtin
Joined: 26 Oct 2010
Posts: 5
Post HP Data Protector A.6.11 DPWIN_00511 
Hi All,

I need some advice on the installation of DPWIN_00511, which is the VE Patch. The installation of the patch finishes with the message: {46947B9F-40B4-41EC-AEC7-026C03E59FD3}: related product unexpectedly absent from the system.

Advice I have recieved states that the order in which to install the patch is:
DPWIN_00521
DPWIN_00522
DPWIN_00523
DPWIN_00524
DPWIN_00526
DPWIN_00461
DPWIN_00480
DPWIN_00482
DPWIN_00495
DPWIN_00508
DPWIN_00511

The patches that I required have been installed in the above order. Has anyone encountered this behavior and can advise of the cause?
regards
Steve
Thu Jan 19, 2012 4:58 pm View user's profile Send private message
stevecurtin
Joined: 26 Oct 2010
Posts: 5
Post  
This has been solved. I found the the original VEPA install was corrupted and had to be removed and re-installed. Once reinstalled and applying the patches in the order above i was able to configure the integration.
Wed Apr 18, 2012 9:04 pm View user's profile Send private message
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