You cannot log in the Commcell. Is the Commcell working? In other words, backups are made according to the schedules?
It would help us, if we can eliminate some possible issues.
And Commvault support isn't helpful? It seems to me, they can help you using Webex.
Regards,
Bart
--- In commvault < at > yahoogroups.com ([email]commvault%40yahoogroups.com[/email]), mahdi Baba Toro <mahdi_babatoro < at > ...> wrote:
Dear All
I've checked the SQL services on the Comserve are running and both Comserve software and the database are installed on the same box.
Thanks
--- On Wed, 7/6/11, Bart Donders <commvault < at > ...> wrote:
From: Bart Donders <commvault < at > ...>
Subject: [commvault] Re: Database Error, cannot access datababse
To: commvault < at > yahoogroups.com ([email]commvault%40yahoogroups.com[/email])
Date: Wednesday, July 6, 2011, 9:33 AM
A running SQL server is indeed one of the things you have to check...
are the Commserve software and database installed on the same box?
regards, Bart
--- In commvault < at > yahoogroups.com ([email]commvault%40yahoogroups.com[/email]), "Bill Willis" <bill.willis < at > > wrote:
Can you confirm that the SQL services on the commserve are running?
mahdi Baba Toro <mahdi_babatoro < at > > 7/6/2011 4:35 AM >>>
Dear All,
I'm using Simpana 7.0, I tried log onto the comcell but getting the
following "Database Error, cannot access datababse" hence, I can't log
onto the comcell. Pls can someone out there help me on how to resolve
this issue.
Thanks
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