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Upgrade to 9 issue

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cslack

Joined: 22 Jan 2010
Posts: 60

Upgrade to 9 issue

I just upgraded to version 9.0 from 8.0. I did have an error during the middle of the upgrade process and it failed while upgrading the database. I restarted the upgrade installation again and it actually continued successfully. Going through the CV Post upgrade steps I enabled my jobs. Next I attempted to download software from the add/remove software task menu. When I try and run it, it only says “Failed to run task”. I am assuming this is a pretty important step. Has anyone seen this before?

Thanks

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Tue Aug 09, 2011 9:34 am

cslack

Joined: 22 Jan 2010
Posts: 60

Upgrade to 9 issue

Actually it now seems I cannot run any task.. All services are started..

From: commvault < at > yahoogroups.com [mailto:commvault < at > yahoogroups.com] On Behalf Of Christian Slack
Sent: Tuesday, August 09, 2011 12:33 PM
To: commvault < at > yahoogroups.com
Subject: [commvault] Upgrade to 9 issue

I just upgraded to version 9.0 from 8.0. I did have an error during the middle of the upgrade process and it failed while upgrading the database. I restarted the upgrade installation again and it actually continued successfully. Going through the CV Post upgrade steps I enabled my jobs. Next I attempted to download software from the add/remove software task menu. When I try and run it, it only says “Failed to run task”. I am assuming this is a pretty important step. Has anyone seen this before?

Thanks

__._,_.___
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[img]http://geo.yahoo.com/serv?s=97359714/grpId=7450851/grpspId=1707277520/msgId=5247/stime=1312911552/nc1=1/nc2=2/nc3=3[/img]
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Tue Aug 09, 2011 9:39 am

Dhaval Joshi
Guest

Upgrade to 9 issue

Have you checked if activity is disabled on CS properties screen?

From: commvault < at > yahoogroups.com [mailto:commvault < at > yahoogroups.com] On Behalf Of Christian Slack
Sent: Tuesday, August 09, 2011 1:38 PM
To: commvault < at > yahoogroups.com
Subject: [commvault] RE: Upgrade to 9 issue

Actually it now seems I cannot run any task.. All services are started..

From: commvault < at > yahoogroups.com [mailto:commvault < at > yahoogroups.com] On Behalf Of Christian Slack
Sent: Tuesday, August 09, 2011 12:33 PM
To: commvault < at > yahoogroups.com
Subject: [commvault] Upgrade to 9 issue

I just upgraded to version 9.0 from 8.0. I did have an error during the middle of the upgrade process and it failed while upgrading the database. I restarted the upgrade installation again and it actually continued successfully. Going through the CV Post upgrade steps I enabled my jobs. Next I attempted to download software from the add/remove software task menu. When I try and run it, it only says “Failed to run task”. I am assuming this is a pretty important step. Has anyone seen this before?

Thanks

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[img]http://geo.yahoo.com/serv?s=97359714/grpId=7450851/grpspId=1707277520/msgId=5248/stime=1312911782/nc1=1/nc2=2/nc3=3[/img]
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Tue Aug 09, 2011 9:43 am

cslack

Joined: 22 Jan 2010
Posts: 60

Upgrade to 9 issue

Yes I have.. everything is enabled..

From: commvault < at > yahoogroups.com [mailto:commvault < at > yahoogroups.com] On Behalf Of Dhaval Joshi
Sent: Tuesday, August 09, 2011 12:43 PM
To: commvault < at > yahoogroups.com
Subject: [commvault] RE: Upgrade to 9 issue

Have you checked if activity is disabled on CS properties screen?

From: commvault < at > yahoogroups.com [mailto:commvault < at > yahoogroups.com] On Behalf Of Christian Slack
Sent: Tuesday, August 09, 2011 1:38 PM
To: commvault < at > yahoogroups.com
Subject: [commvault] RE: Upgrade to 9 issue

Actually it now seems I cannot run any task.. All services are started..

From: commvault < at > yahoogroups.com [mailto:commvault < at > yahoogroups.com] On Behalf Of Christian Slack
Sent: Tuesday, August 09, 2011 12:33 PM
To: commvault < at > yahoogroups.com
Subject: [commvault] Upgrade to 9 issue

I just upgraded to version 9.0 from 8.0. I did have an error during the middle of the upgrade process and it failed while upgrading the database. I restarted the upgrade installation again and it actually continued successfully. Going through the CV Post upgrade steps I enabled my jobs. Next I attempted to download software from the add/remove software task menu. When I try and run it, it only says “Failed to run task”. I am assuming this is a pretty important step. Has anyone seen this before?

Thanks

***************************Legal Disclaimer***************************
"This communication may contain confidential and privileged material for the
sole use of the intended recipient. Any unauthorized review, use or distribution
by others is strictly prohibited. If you have received the message in error,
please advise the sender by reply email and delete the message. Thank you."
**********************************************************************

__._,_.___
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Messages in this topic (4)
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[img]http://geo.yahoo.com/serv?s=97359714/grpId=7450851/grpspId=1707277520/msgId=5249/stime=1312911879/nc1=5898812/nc2=4507179/nc3=4025338[/img]
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Tue Aug 09, 2011 9:44 am

jyoes

Joined: 10 Aug 2011
Posts: 1

cv upgrade

download and run service pack 3 installer on the commserve...have seen this after upgrading to 9 and no service packs installed, activity for any operation fails with unable to run task...installing any service pack, preferably latest will resolve..

Wed Aug 10, 2011 9:46 am

Luke
Guest

Upgrade to 9 issue

Sounds like failed database upgrade.
Get your DR from your previous version, and try a test upgrade from commvault maintenance advantage under the upgrade assistance page.
In the mean time it sounds like your backups have not worked at all in which case I'd roll back for now and also lodge a call with support. On Aug 10, 2011 3:34 AM, "Christian Slack" <cslack < at > texasbar.com ([email]cslack < at > texasbar.com[/email])> wrote:> I just upgraded to version 9.0 from 8.0. I did have an error during the middle of the upgrade process and it failed while upgrading the database. I restarted the upgrade installation again and it actually continued successfully. Going through the CV Post upgrade steps I enabled my jobs. Next I attempted to download software from the add/remove software task menu. When I try and run it, it only says "Failed to run task". I am assuming this is a pretty important step. Has anyone seen this before?

Thanks

__._,_.___
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Wed Aug 10, 2011 4:20 pm

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