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I know about the need for the LinuxMetadataSupport to do file level browsing on Linux VM's backed up via the virtual server agent.

However, I have a windows 2003 VM I just backed up last night and I can't do file level browsing. Only the vmdk level browsing

I did confirm with a report of yesterday's backup that I did have Enable Granular Recovery : TRUE

What am I missing?


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__,_._,___

Bill,

Is this Snap backup or regular backup? Did your backup successfully collected the metadata for that VM?

-Anand

From: commvault < at > yahoogroups.com [mailto:commvault < at > yahoogroups.com] On Behalf Of Bill Willis
Sent: Tuesday, November 29, 2011 4:41 PM
To: commvault < at > yahoogroups.com
Subject: [commvault] VMware browsing issue




I know about the need for the LinuxMetadataSupport to do file level browsing on Linux VM's backed up via the virtual server agent.



However, I have a windows 2003 VM I just backed up last night and I can't do file level browsing. Only the vmdk level browsing



I did confirm with a report of yesterday's backup that I did have Enable Granular Recovery : TRUE



What am I missing?




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Southwest Gas Corporation does not guarantee the privacy or security of information transmitted by facsimile (fax) or other unsecure electronic means (including email). By choosing to send or receive information, including confidential or personal identifying information, via fax or unencrypted e-mail, you consent to accept any associated risk.
Thank you for your cooperation.
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***************************Legal Disclaimer***************************
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by others is strictly prohibited. If you have received the message in error,
please advise the sender by reply email and delete the message. Thank you."
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__,_._,___

This is a snapshot backup.

It would appear that it didn't get metadata since I can only get the vmdk files. I thought Windows servers did that automatically. I have other windows boxes that I can browse just fine... I thought the only thing you needed was to make sure the schedule or schedule policy you're using has the Enable Granular Recovery checkbox checked.

Ananda Venkatesha <avenkatesha < at > commvault.com> 11/29/2011 2:02 PM >>>


Bill,

Is this Snap backup or regular backup? Did your backup successfully collected the metadata for that VM?

-Anand

From: commvault < at > yahoogroups.com [mailto:commvault < at > yahoogroups.com] On Behalf Of Bill Willis
Sent: Tuesday, November 29, 2011 4:41 PM
To: commvault < at > yahoogroups.com
Subject: [commvault] VMware browsing issue




I know about the need for the LinuxMetadataSupport to do file level browsing on Linux VM's backed up via the virtual server agent.



However, I have a windows 2003 VM I just backed up last night and I can't do file level browsing. Only the vmdk level browsing



I did confirm with a report of yesterday's backup that I did have Enable Granular Recovery : TRUE



What am I missing?




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The information in this electronic mail communication (e-mail) contains confidential information which is the property of the sender and may be protected by the attorney-client privilege and/or attorney work product doctrine. It is intended solely for the addressee. Access to this e-mail by anyone else is unauthorized by the sender. If you are not the intended recipient, you are hereby notified that any disclosure, copying, or distribution of the contents of this e-mail transmission or the taking or omission of any action in reliance thereon or pursuant thereto, is prohibited, and may be unlawful. If you received this e-mail in error, please notify us immediately of your receipt of this message by e-mail and destroy this communication, any attachments, and all copies thereof.
Southwest Gas Corporation does not guarantee the privacy or security of information transmitted by facsimile (fax) or other unsecure electronic means (including email). By choosing to send or receive information, including confidential or personal identifying information, via fax or unencrypted e-mail, you consent to accept any associated risk.
Thank you for your cooperation.
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***************************Legal Disclaimer***************************
"This communication may contain confidential and privileged material for the
sole use of the intended recipient. Any unauthorized review, use or distribution
by others is strictly prohibited. If you have received the message in error,
please advise the sender by reply email and delete the message. Thank you."
**********************************************************************






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The information in this electronic mail communication (e-mail) contains confidential information which is the property of the sender and may be protected by the attorney-client privilege and/or attorney work product doctrine. It is intended solely for the addressee. Access to this e-mail by anyone else is unauthorized by the sender. If you are not the intended recipient, you are hereby notified that any disclosure, copying, or distribution of the contents of this e-mail transmission or the taking or omission of any action in reliance thereon or pursuant thereto, is prohibited, and may be unlawful. If you received this e-mail in error, please notify us immediately of your receipt of this message by e-mail and destroy this communication, any attachments, and all copies thereof.
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Thank you for your cooperation.

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Bill,
It could be due to mount failure or something while metadata collection in backup time. Check if you can find any errors in vsbkp.log. If you have issues in mounting snap please contact Commvault Support.
-Anand

From: commvault < at > yahoogroups.com [mailto:commvault < at > yahoogroups.com] On Behalf Of Bill Willis
Sent: Tuesday, November 29, 2011 5:04 PM
To: commvault < at >
Subject: RE: [commvault] VMware browsing issue



This is a snapshot backup.



It would appear that it didn't get metadata since I can only get the vmdk files. I thought Windows servers did that automatically. I have other windows boxes that I can browse just fine... I thought the only thing you needed was to make sure the schedule or schedule policy you're using has the Enable Granular Recovery checkbox checked.

Ananda Venkatesha <avenkatesha < at > commvault.com ([email]avenkatesha < at > commvault.com[/email])> 11/29/2011 2:02 PM >>>

Bill,
Is this Snap backup or regular backup? Did your backup successfully collected the metadata for that VM?
-Anand
From: commvault < at > yahoogroups.com [mailto:commvault < at > yahoogroups.com] On Behalf Of Bill Willis
Sent: Tuesday, November 29, 2011 4:41 PM
To: commvault < at > yahoogroups.com
Subject: [commvault] VMware browsing issue



I know about the need for the LinuxMetadataSupport to do file level browsing on Linux VM's backed up via the virtual server agent.

However, I have a windows 2003 VM I just backed up last night and I can't do file level browsing. Only the vmdk level browsing

I did confirm with a report of yesterday's backup that I did have Enable Granular Recovery : TRUE

What am I missing?





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The information in this electronic mail communication (e-mail) contains confidential information which is the property of the sender and may be protected by the attorney-client privilege and/or attorney work product doctrine. It is intended solely for the addressee. Access to this e-mail by anyone else is unauthorized by the sender. If you are not the intended recipient, you are hereby notified that any disclosure, copying, or distribution of the contents of this e-mail transmission or the taking or omission of any action in reliance thereon or pursuant thereto, is prohibited, and may be unlawful. If you received this e-mail in error, please notify us immediately of your receipt of this message by e-mail and destroy this communication, any attachments, and all copies thereof.
Southwest Gas Corporation does not guarantee the privacy or security of information transmitted by facsimile (fax) or other unsecure electronic means (including email). By choosing to send or receive information, including confidential or personal identifying information, via fax or unencrypted e-mail, you consent to accept any associated risk.
Thank you for your cooperation.
************************************************************************
[b]************************************************************************


***************************Legal Disclaimer***************************
"This communication may contain confidential and privileged material for the
sole use of the intended recipient. Any unauthorized review, use or distribution
by others is strictly prohibited. If you have received the message in error,
please advise the sender by reply email and delete the message. Thank you."
**********************************************************************






************************************************************************
[b]************************************************************************

The information in this electronic mail communication (e-mail) contains confidential information which is the property of the sender and may be protected by the attorney-client privilege and/or attorney work product doctrine. It is intended solely for the addressee. Access to this e-mail by anyone else is unauthorized by the sender. If you are not the intended recipient, you are hereby notified that any disclosure, copying, or distribution of the contents of this e-mail transmission or the taking or omission of any action in reliance thereon or pursuant thereto, is prohibited, and may be unlawful. If you received this e-mail in error, please notify us immediately of your receipt of this message by e-mail and destroy this communication, any attachments, and all copies thereof.
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Thank you for your cooperation.
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__,_._,___

Silly question.. You're browsing from the backup set or subclient, not from backup history?
Luke On 30 Nov 2011 08:41, "Bill Willis" <bill.willis < at > swgas.com ([email]bill.willis < at > swgas.com[/email])> wrote:  
I know about the need for the LinuxMetadataSupport to do file level browsing on Linux VM's backed up via the virtual server agent.
 
However, I have a windows 2003 VM I just backed up last night and I can't do file level browsing.  Only the vmdk level browsing
 
I did confirm with a report of yesterday's backup that I did have Enable Granular Recovery : TRUE
 
What am I missing?


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__,_._,___

Bill,


If this was a snap protect job please make sure that when doing the browse that you select the media agent where you did the snap protect job. This is because the VSA is installed here and where the data is may be on another ma. By selecting the ma where the VSA agent is will make sure that the snap is mounted where the VSA is.




Thank you,


Bill


Sent from my iPhone -


Spelling could be creative.




On Nov 29, 2011, at 4:44 PM, Luke Walker <luke < at > blackduck.nu ([email]luke < at > blackduck.nu[/email])> wrote:





Silly question.. You're browsing from the backup set or subclient, not from backup history?
Luke On 30 Nov 2011 08:41, "Bill Willis" <bill.willis < at > swgas.com ([email]bill.willis < at > swgas.com[/email])> wrote:
I know about the need for the LinuxMetadataSupport to do file level browsing on Linux VM's backed up via the virtual server agent.

However, I have a windows 2003 VM I just backed up last night and I can't do file level browsing. Only the vmdk level browsing

I did confirm with a report of yesterday's backup that I did have Enable Granular Recovery : TRUE

What am I missing?


************************************************************************
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It isn't snap protect. I haven't yet figured out how to implement that, so it's Virtual Center.


Here is the response from cv tech support. I don't yet know if I can fix this in my environment.

I can confirm that MetaData Collection is not supported for a Cluster size of 512.
On the virtual machine we can check this using fsutil fsinfo ntfs info c:
The bytes per cluster needs to be at least 1024 bytes (e.g. 1mb)
The virtual machines that are collecting metadata successfully are 1024 bytes or greater, this is a limitation by VMWare
You can update the virtual machine cluster size with a third party tool such as Acronis Disk Director.
To retrieve files we need to do a container level restore or install a file system agent on the client.



Bill Farinella <bfarinella < at > yahoo.com> 11/30/2011 3:56 AM >>>

Bill,


If this was a snap protect job please make sure that when doing the browse that you select the media agent where you did the snap protect job. This is because the VSA is installed here and where the data is may be on another ma. By selecting the ma where the VSA agent is will make sure that the snap is mounted where the VSA is.




Thank you,


Bill


Sent from my iPhone -


Spelling could be creative.




On Nov 29, 2011, at 4:44 PM, Luke Walker <luke < at > blackduck.nu ([email]luke < at > blackduck.nu[/email])> wrote:





Silly question.. You're browsing from the backup set or subclient, not from backup history?
Luke On 30 Nov 2011 08:41, "Bill Willis" <bill.willis < at > swgas.com ([email]bill.willis < at > swgas.com[/email])> wrote:
I know about the need for the LinuxMetadataSupport to do file level browsing on Linux VM's backed up via the virtual server agent.

However, I have a windows 2003 VM I just backed up last night and I can't do file level browsing. Only the vmdk level browsing

I did confirm with a report of yesterday's backup that I did have Enable Granular Recovery : TRUE

What am I missing?


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