Backup Central

After doing some cleanup (deleting unused tapes and pools), we started get this for our backups done with NMM:



NetWorker savegroup failure: (alert) daily Completed/Aborted, Total 1 client(s), 0 Clients disabled, 0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded, 0 CPR Failed, 0 CPR Succeeded.



daily completed, Total 1 client(s), 1 Failed. Please see group completion details for more information.



Failed: client02



Start time: Tue Jun 19 12:23:15 2012

End time: Tue Jun 19 12:24:53 2012





--- Unsuccessful Save Sets ---



* client02 7006:nsrsnap: Null attributes returned by server 'bcksrvr', for resource group 'daily', while fetching snapshot pool name

* client02 7000:nsrsnap: Incorrect pool name specified for group, 'daily'

* <ERROR> : Failed with error(s)



Any ideas what could be wrong? It almost looks like the pool definition is corrupt. Any ideas how to fix this?

We're opening a call with support, but I thought I'd ask here too.

Thanks.
Teresa


Teresa Biehler
Information and Technology Services
Rochester Institute of Technology
teresa.biehler < at > rit.edu<mailto:teresa.biehler < at > rit.edu>

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Sorry Teresa,

but how could somehow help you without knowing your configuration? - Obviously the pool setup is wrong.
If the rap.log functionality is enabled, you should find more info in this logfile.

The pool setup for this pool has not changed - and had been working for years.

What specific information would you like?

-T

Teresa Biehler
Information and Technology Services
Rochester Institute of Technology
Ross 10-A426
103 Lomb Memorial Drive
Rochester, NY 14623
585-475-5594
teresa.biehler < at > rit.edu
 
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-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER < at > LISTSERV.TEMPLE.EDU] On Behalf Of bingo
Sent: Tuesday, June 19, 2012 1:37 PM
To: NETWORKER < at > LISTSERV.TEMPLE.EDU
Subject: [Networker] Backup failing with: Null attributes returned by server

Sorry Teresa,

but how could somehow help you without knowing your configuration? - Obviously the pool setup is wrong.
If the rap.log functionality is enabled, you should find more info in this logfile.

+----------------------------------------------------------------------
|This was sent by carsten_reinfeld < at > avus-cr.de via Backup Central.
|Forward SPAM to abuse < at > backupcentral.com.
+----------------------------------------------------------------------

Obviously, one resource has changed or is corrupt. However, the message seems to be clear: "Incorrect pool name specified for group, 'daily' ".

If you have resource logging enabled, you should be able to verify what might have changed.

If you are on Unix, just go to /nsr/res/nsrdb and run

grep 'name: daily' */*

This should tell you which file has the config for this group. Inspect
the file and see if it looks OK. You could even edit it using vi if you
shutdown networker and brave. For example (my group here is 3rd):

# cd /nsr/res/nsrdb/
# grep 'name: 3rd' */*
07/001b015a353cfc418442100d:name: 3rd;
0.04u 0.05s 0:00.11 81.8%
# cat 07/001b015a353cfc418442100d
autorestart: Disabled;
autostart: Enabled;
client retries: 1;
clone pool: Default Clone;
clones: No;
comment:;
expiration time:;
File inactivity alert threshold: 0;
File inactivity threshold: 0;
force incremental: Yes;
hard runtime limit: 0;
inactivity timeout: 120;
interval: "24:00";
last end: "Wed Jun 20 02:15:46 2012";
last start: "Wed Jun 20 00:45:00 2012";
level:;
name: 3rd;
options: Manual restart;
printer:;
probe based group: False;
probe end time: "23:59";
probe interval: 60;
probe start time: "0:00";
probe success criteria: all;
progress file name: /nsr/tmp/sec/sg/3rd/prfUaqoh;
restart window: "12:00";
savegrp parallelism: 0;
schedule:;
schedule time:;
snapshot: False;
Snapshot Policy: Daily;
Snapshot Pool: Default;
soft runtime limit: 0;
start time: "0:45";
success threshold: Warning;
time of the last successful backup:;
time since successful backup: 0;
timestamp: none;
type: NSR group;
resource identifier: 0.27.1.90.53.60.252.65.132.66.16.13(628268)


On 06/19/2012 07:41 PM, Teresa Biehler wrote:
After doing some cleanup (deleting unused tapes and pools), we started get this for our backups done with NMM:



NetWorker savegroup failure: (alert) daily Completed/Aborted, Total 1 client(s), 0 Clients disabled, 0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded, 0 CPR Failed, 0 CPR Succeeded.



daily completed, Total 1 client(s), 1 Failed. Please see group completion details for more information.



Failed: client02



Start time: Tue Jun 19 12:23:15 2012

End time: Tue Jun 19 12:24:53 2012





--- Unsuccessful Save Sets ---



* client02 7006:nsrsnap: Null attributes returned by server 'bcksrvr', for resource group 'daily', while fetching snapshot pool name

* client02 7000:nsrsnap: Incorrect pool name specified for group, 'daily'

*<ERROR> : Failed with error(s)



Any ideas what could be wrong? It almost looks like the pool definition is corrupt. Any ideas how to fix this?

We're opening a call with support, but I thought I'd ask here too.

Thanks.
Teresa


Teresa Biehler
Information and Technology Services
Rochester Institute of Technology
teresa.biehler < at > rit.edu<mailto:teresa.biehler < at > rit.edu>

CONFIDENTIALITY NOTE: The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this information.


--

-- Yaron.