Backup Central

I am also having a problem with new tapes getting duplicate labels.
When this happens, the job thinks there are no blank tapes and keeps
asking for a new tape. I know there is a white paper on a registry
setting, I made that change last night, and I still have the problem
this morning.

Anyone else having this problem?

Thanks,
Kathy Stewart
Rodale, Inc.
Emmaus, PA

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I am also having a problem with new tapes getting duplicate labels.
When this happens, the job thinks there are no blank tapes and keeps
asking for a new tape. I know there is a white paper on a registry
setting, I made that change last night, and I still have the problem
this morning.

Are they getting duplicate labels, or is the label failing because a
duplicate exists?

Can you show any error messages? Can you do a
mminfo -q "volume=xxxx" -r "volume,volid,barcode,volflags,state,labeled"

For one of the duplicate volumes?

Anyone else having this problem?

I can't understand what you're seeing well enough to guess.

--
Darren Dunham ddunham < at > taos.com
Senior Technical Consultant TAOS http://www.taos.com/
Got some Dr Pepper? San Francisco, CA bay area
< This line left intentionally blank to confuse you. >

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If I go to the GUI and look at my tape library/operations, the list of
barcodes has duplicate numbers, which do not match the actual barcode on
the tape. If I look at the Volumes database screen, there is only one
instance of the barcode in the list. I had to turn off the AutoRun
feature in the registry - per a white paper from Legato Support.
I just found a tape this morning, that had barcode 96 on it, is labeled
at 100 that had data from this weekend on it - I am currently trying to
clone the tape.

Kathy

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER < at > LISTSERV.TEMPLE.EDU]
On Behalf Of Darren Dunham
Sent: Tuesday, March 29, 2005 11:08 AM
To: NETWORKER < at > LISTSERV.TEMPLE.EDU
Subject: Re: [Networker] Duplicate Labels

I am also having a problem with new tapes getting duplicate labels.
When this happens, the job thinks there are no blank tapes and keeps
asking for a new tape. I know there is a white paper on a registry
setting, I made that change last night, and I still have the problem
this morning.

Are they getting duplicate labels, or is the label failing because a
duplicate exists?

Can you show any error messages? Can you do a mminfo -q "volume=xxxx"
-r "volume,volid,barcode,volflags,state,labeled"

For one of the duplicate volumes?

Anyone else having this problem?

I can't understand what you're seeing well enough to guess.

--
Darren Dunham ddunham < at > taos.com
Senior Technical Consultant TAOS http://www.taos.com/
Got some Dr Pepper? San Francisco, CA bay area
< This line left intentionally blank to confuse you. >

Note: To sign off this list, send a "signoff networker" command via
email to listserv < at > listserv.temple.edu or visit the list's Web site at
http://listserv.temple.edu/archives/networker.html where you can also
view and post messages to the list. Questions regarding this list should
be sent to stan < at > temple.edu

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Darren,

Do you have a script that relabels tapes with the same pool and same
volume name?

Chris

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volume volid barcode flags labeled
000096 2336572011 000099 3/26/2005

This is the output from the command you asked me to run.

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER < at > LISTSERV.TEMPLE.EDU]
On Behalf Of Darren Dunham
Sent: Tuesday, March 29, 2005 11:08 AM
To: NETWORKER < at > LISTSERV.TEMPLE.EDU
Subject: Re: [Networker] Duplicate Labels

I am also having a problem with new tapes getting duplicate labels.
When this happens, the job thinks there are no blank tapes and keeps=20
asking for a new tape. I know there is a white paper on a registry=20
setting, I made that change last night, and I still have the problem=20
this morning.

Are they getting duplicate labels, or is the label failing because a
duplicate exists?

Can you show any error messages? Can you do a mminfo -q "volume=3Dxxxx"
-r "volume,volid,barcode,volflags,state,labeled"

For one of the duplicate volumes?

Anyone else having this problem? =20

I can't understand what you're seeing well enough to guess.

--=20
Darren Dunham ddunham < at > taos.com
Senior Technical Consultant TAOS http://www.taos.com/
Got some Dr Pepper? San Francisco, CA bay area
< This line left intentionally blank to confuse you. >

Note: To sign off this list, send a "signoff networker" command via
email to listserv < at > listserv.temple.edu or visit the list's Web site at
http://listserv.temple.edu/archives/networker.html where you can also
view and post messages to the list. Questions regarding this list should
be sent to stan < at > temple.edu
=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D=
*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D



Note: To sign off this list, send a "signoff networker" command via email
to listserv < at > listserv.temple.edu or visit the list's Web site at
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should be sent to stan < at > temple.edu
=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D*=3D

name="vol96info.txt"

If I go to the GUI and look at my tape library/operations, the list of
barcodes has duplicate numbers, which do not match the actual barcode on
the tape.

Any chance your jukebox is sending incorrect information? Has it been
cleaned recently?

If you withdraw/deposit one of these tapes, then inventory it, does
networker fix it?

If I look at the Volumes database screen, there is only one
instance of the barcode in the list. I had to turn off the AutoRun
feature in the registry - per a white paper from Legato Support.
I just found a tape this morning, that had barcode 96 on it, is labeled
at 100 that had data from this weekend on it - I am currently trying to
clone the tape.

Run these commands.
# What does tape 100 look like?
mminfo -q 'volume=100' -r 'volume,volid,barcode,location,labeled'

# What other tapes might share the barcode?
mminfo -q 'barcode=96' -r 'volume,volid,barcode,location,labeled'

--
Darren Dunham ddunham < at > taos.com
Senior Technical Consultant TAOS http://www.taos.com/
Got some Dr Pepper? San Francisco, CA bay area
< This line left intentionally blank to confuse you. >

Note: To sign off this list, send a "signoff networker" command via email
to listserv < at > listserv.temple.edu or visit the list's Web site at
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should be sent to stan < at > temple.edu

volume volid barcode flags labeled
000096 2336572011 000099 3/26/2005

This is the output from the command you asked me to run.

Okay. So Networker thinks the one and only volume 000096 has barcode
000099 on it. I'm assuming this isn't true?

Most of the time I've seen this, it's been the jukebox's fault. The
reader is screwing up, or the jukebox is confused about what's where.

Sometimes you need to reset the jukebox, then re-inventory the tapes.
Running the 'sjirdtag' command can be useful to determining if the
jukebox is sending the right information. You can see if the barcodes
line up with what's in each slot.

--
Darren Dunham ddunham < at > taos.com
Senior Technical Consultant TAOS http://www.taos.com/
Got some Dr Pepper? San Francisco, CA bay area
< This line left intentionally blank to confuse you. >

Note: To sign off this list, send a "signoff networker" command via email
to listserv < at > listserv.temple.edu or visit the list's Web site at
http://listserv.temple.edu/archives/networker.html where you can
should be sent to stan < at > temple.edu

I ran an inquire on each of the servers and compared it to the current
jbconfig and they did not match. I deleted the jukebox and the devices
and reran jbconfig with the correct information. I'm hoping this will
correct the problem.

Thanks for the information.

Kathy Stewart
Rodale, Inc.
Emmaus, PA

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER < at > LISTSERV.TEMPLE.EDU]
On Behalf Of Darren Dunham
Sent: Tuesday, March 29, 2005 12:37 PM
To: NETWORKER < at > LISTSERV.TEMPLE.EDU
Subject: Re: [Networker] Duplicate Labels

volume volid barcode flags labeled
000096 2336572011 000099 3/26/2005

This is the output from the command you asked me to run.

Okay. So Networker thinks the one and only volume 000096 has barcode
000099 on it. I'm assuming this isn't true?

Most of the time I've seen this, it's been the jukebox's fault. The
reader is screwing up, or the jukebox is confused about what's where.

Sometimes you need to reset the jukebox, then re-inventory the tapes.
Running the 'sjirdtag' command can be useful to determining if the
jukebox is sending the right information. You can see if the barcodes
line up with what's in each slot.

--
Darren Dunham ddunham < at > taos.com
Senior Technical Consultant TAOS http://www.taos.com/
Got some Dr Pepper? San Francisco, CA bay area
< This line left intentionally blank to confuse you. >

Note: To sign off this list, send a "signoff networker" command via
email to listserv < at > listserv.temple.edu or visit the list's Web site at
http://listserv.temple.edu/archives/networker.html where you can also
view and post messages to the list. Questions regarding this list should
be sent to stan < at > temple.edu

Note: To sign off this list, send a "signoff networker" command via email
to listserv < at > listserv.temple.edu or visit the list's Web site at
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should be sent to stan < at > temple.edu

Stewart, Kathy wrote:
I ran an inquire on each of the servers and compared it to the current
jbconfig and they did not match. I deleted the jukebox and the devices
and reran jbconfig with the correct information. I'm hoping this will
correct the problem.


That sounds a bit extreme. Wouldn't an inventory have done the trick?

Note: To sign off this list, send a "signoff networker" command via email
to listserv < at > listserv.temple.edu or visit the list's Web site at
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should be sent to stan < at > temple.edu

Stewart, Kathy wrote:
I ran an inquire on each of the servers and compared it to the current
jbconfig and they did not match. I deleted the jukebox and the devices
and reran jbconfig with the correct information. I'm hoping this will
correct the problem.


That sounds a bit extreme. Wouldn't an inventory have done the trick?

I agree, but I'm not certain a normal inventory would be sufficient.

Is there a way to ask Networker to check the tape label in an inventory?
I'm worried it would just scan the barcodes and not load the volume for
reconciling.

--
Darren Dunham ddunham < at > taos.com
Senior Technical Consultant TAOS http://www.taos.com/
Got some Dr Pepper? San Francisco, CA bay area
< This line left intentionally blank to confuse you. >

Note: To sign off this list, send a "signoff networker" command via email
to listserv < at > listserv.temple.edu or visit the list's Web site at
http://listserv.temple.edu/archives/networker.html where you can
should be sent to stan < at > temple.edu

On Tue, 29 Mar 2005, Stewart, Kathy wrote:

I ran an inquire on each of the servers and compared it to the current
jbconfig and they did not match. I deleted the jukebox and the devices
and reran jbconfig with the correct information. I'm hoping this will
correct the problem.

In case you aren't aware of it, issuing "nsrjb -HEv" to reset the
jukebox is probably a good idea too.

Note: To sign off this list, send a "signoff networker" command via email
to listserv < at > listserv.temple.edu or visit the list's Web site at
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should be sent to stan < at > temple.edu

Darren Dunham wrote :

Is there a way to ask Networker to check the tape label in an inventory?
I'm worried it would just scan the barcodes and not load the volume for
reconciling.

Setting Bar code reader to No in Media|Jukeboxes before inventorying
does this, but it will somehow hobble the jukebox normal operation.

If you want to check the labels of a few tapes only, you could also put
something bogus in the Location field of these volumes before doing the
inventory.

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Unfortunately, our configuration is a little extreme )

We have an EMC Clarion with 2 Win2003 servers attached. They are
storage nodes as well as my backup server. They all share the 8 drives
located in the Scalar. Each server sees the drives differently, so each
drive is listed 3 times in the set up.

I tried to run an inventory, nsrjb -HEvv, hard restart of the Scalar,
rebooted the backup server and they were still not correct. A jbconfig
was the only option.

This seemed to fix all the issues, including the duplicate barcodes -- I
got all successful backups last night.

I think this all started when a tape got stuck in one of the drives and
I had to replace the drive.

Thanks for all the help, I did get some good ideas from the answers and
will add them to my notebook.

Kathy Stewart
Rodale, Inc.
Emmaus, PA

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER < at > LISTSERV.TEMPLE.EDU]
On Behalf Of Davina Treiber
Sent: Tuesday, March 29, 2005 3:18 PM
To: NETWORKER < at > LISTSERV.TEMPLE.EDU
Subject: Re: [Networker] Duplicate Labels

Stewart, Kathy wrote:
I ran an inquire on each of the servers and compared it to the current

jbconfig and they did not match. I deleted the jukebox and the
devices and reran jbconfig with the correct information. I'm hoping
this will correct the problem.


That sounds a bit extreme. Wouldn't an inventory have done the trick?

Note: To sign off this list, send a "signoff networker" command via
email to listserv < at > listserv.temple.edu or visit the list's Web site at
http://listserv.temple.edu/archives/networker.html where you can also
view and post messages to the list. Questions regarding this list should
be sent to stan < at > temple.edu

Note: To sign off this list, send a "signoff networker" command via email
to listserv < at > listserv.temple.edu or visit the list's Web site at
http://listserv.temple.edu/archives/networker.html where you can
should be sent to stan < at > temple.edu