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Legato server Windows 2003: jbconfig fails: scsi command MO
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Post Legato server Windows 2003: jbconfig fails: scsi command MO 
Hi all,

Warning: my Legato server background is with Solaris, though
I can work my way through most Windows admin tasks.

I'm now trying to setup a Legato server [7.1.3] under Windows
2003 for a remote site, but jbconfig isn't working for me.

It fails with "Jukebox error: scsi command MODE_SENSE failed".

System Specifics:
-----------------
OS: Windows server 2003
Legato: 7.1.3 for Windows, Network Edition
HW: Dell 2650
SCSI card: Symbios SYN22802 SCSI card (req for HV differential I/O)
with nothing but the jukebox on the scsi chain.
Jukebox: Spectralogic 2000 Library (Treefrog) with HVD Scsi I/O

Details:
--------
Windows Removable Storage manager is disabled for the
Spectralogic jukebox.

Inquire results:
----------------
C:\>inquire
scsidev < at > 0.0.0:TEAC CD-224E K.9A|CD-ROM
scsidev < at > 2.1.0:SONY SDX-500C 01c9|Tape, \\.\Tape0
S/N: 0001483289
ATNN:SONY SDX-500C 0001483289
IENN:08004606C016A219
scsidev < at > 2.3.0:SPECTRA 215 1008|Autochanger (Jukebox)
scsidev < at > 8.0.0:DELL Container |Disk
scsidev < at > 9.0.0:DELL Management |Processor

SJISN results (doesn't work):
-----------------------------
C:\>sjisn 2.3.0
SJISN: Resource device
usage: sjisn scsidev < at > b.t.l

C:\>sjisn scsidev < at > 2.3.0
SJISN: Resource device
usage: sjisn scsidev < at > b.t.l

JBCONFIG results (fails):
-------------------------
C:\>jbconfig
1) Configure an AlphaStor/SmartMedia Jukebox.
2) Configure an Autodetected SCSI Jukebox.
3) Configure an Autodetected NDMP SCSI Jukebox.
4) Configure an SJI Jukebox.
5) Configure an STL Silo.
6) Configure a Microsoft Removable Storage Jukebox.

What kind of Jukebox are you configuring? [1] 2
jbconfig: Jukebox error: scsi command MODE_SENSE failed

----------------------

Fyi, I installed the exact same jukebox under Solaris with the
same Legato version (7.1.3) and it works A-OK. In fact I used
the same SCSI card type (Symbios SYN22802) on both systems.

Another fyi, if I enable the jukebox to be managed by the
Removable Storage manager and choose jbconfig option #6,
jbconfig creates the jukebox device (though the Removable
Stroage manager is a horrible mess which I don't want between
Legato & the jukebox :<)

Any pointers, suggestions for additional troubleshooting most
appreciated. Also opening a ticket with Legato...

- michael

--
Michael Coxe, IT
<mcoxe < at > opsware.com>
work (408) 744-7582
cell (408) 898-7011

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Post Legato server Windows 2003: jbconfig fails: scsi command MO 
Following up to my own post, there's a Legato KnowledgeBase
Solution ID: legato70476

Solution:
Change driver in Device Manager from 'Spectra 2000' to
'Unknown Medium Changers'.

[snip]

I.e., uninstall the Windows server jukebox driver, which
allows jbconfig to install & config the Legato one.


- michael

Note: To sign off this list, send a "signoff networker" command via email
to listserv < at > listserv.temple.edu or visit the list's Web site at
http://listserv.temple.edu/archives/networker.html where you can
should be sent to stan < at > temple.edu

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