Backup Central

Good day,
We recently had one of our backup server upgraded from 7.3.4 to 7.6.3. The upgrade was successful but we later realized that the Withdraw/Deposit is not working on that server. When ever we try a withdraw or Deposit we get the error - "Jukebox `Jukebox' indicated that there are no Import/Export ports available;".
We tried reconfiguring the library but after reconfiguration the library never came to a ready state. It continuously gives te below error,

31882 1342012816 2 0 0 1 20418 0 nischina.verigy.net nsrmmgd 68 Configuration of jukebox `%s' failed with the following error: '%s'. 2 21 7 Jukebox 0 127 Jukebox:Jukebox access:scsidev < at > 8.0.0 failed:INIT ELEM STATUS key:5 status:CHECK CONDITION Illegal Request, Illegal Field in CDB

To get the library to a ready state, only the following features in the library's "JukeBox Features" had to be enabled to to get it back to ready state.

jukebox features: barcode, elements_status, no_init_elem_sts,
no_start_init_elem_sts, polled_export,
polled_import, read_elem_unload_fail,
stacker_export, stacker_import, volume_tags;

Anyone seen this kinda behavior in your environment?

Rovin A. D'Souza
rovinabi < at > gmail.com

This might be a compatibility issue. The key info is here:
Illegal Field in CDB = Illegal Field in Command Descriptor Block

Obviously the jukebox could not understand the SCSI command.

Thanks Carsten,
I have open an SR with EMC. Will update everyone one their finding.

Rovin A. D'Souza

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER < at > LISTSERV.TEMPLE.EDU] On Behalf Of bingo
Sent: Wednesday, July 11, 2012 9:17 PM
To: NETWORKER < at > LISTSERV.TEMPLE.EDU
Subject: [Networker] Upgrade to 7.6.3 - HP-UX 11.23 - Import/Export Fails

This might be a compatibility issue. The key info is here:
Illegal Field in CDB = Illegal Field in Command Descriptor Block

Obviously the jukebox could not understand the SCSI command.

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