Backup Central

Hello Storage Folk,

I can't seem to find any documentation or anyone else reporting this files being created in the log directories.

16/07/2008 14:09 3,303 dsmerror.log
16/07/2008 14:10 31,912 dsmsched.log
16/07/2008 14:10 16,350 dsmwebcl.log
16/06/2008 21:56 22 s2i4
30/06/2008 21:41 22 s2ig
20/06/2008 21:58 22 s2io
10/07/2008 01:21 22 s2j4
14/07/2008 01:19 22 s2j8
22/06/2008 21:18 22 s2jc
18/06/2008 21:50 22 s2k0
16/07/2008 01:31 22 s2kk
15/07/2008 01:42 22 s2l0


We've all seen the change in the way the scheduler updates the log files (seems to write to temp file before appending to the actual dsmsched.log file itself) but my customer is complaining that this machine is falling over in the middle of the night, and I need to disprove TSM as being a cause. I can't figure out why these files are lying around here - having checked their contents they contain messages like:

EXECUTE PROMPTED 1116

And

EXECUTE PROMPTED 1179

What are they? MS return codes?

Anyone seen this kind of behaviour in the past?

Cheers,
Matthew


------
Matthew Large
TSM Consultant
Storage Services
Barclays Wealth Technology

Desk: +44 (0) 207 977 3262
Mobile: +44 (0) 7736 44 8808
Alpha Room, Ground Floor Murray House
1 Royal Mint Court
London EC3N 4HH



Barclays Wealth is the wealth management division of Barclays Bank PLC. This email may relate to or be sent from other members of the Barclays Group.

The availability of products and services may be limited by the applicable laws and regulations in certain jurisdictions. The Barclays Group does not normally accept or offer business instructions via internet email. Any action that you might take upon this message might be at your own risk.

This email and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this email in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this email or its attachments.

Internet communications are not guaranteed to be secure or without viruses. The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this email may be monitored by the Barclays Group for operational or business reasons.

Any opinion or other information in this email or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

Barclays Bank PLC. Registered in England and Wales (registered no. 1026167).
Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

Barclays Bank PLC is authorised and regulated by the Financial Services Authority.

Is there a schedlogmax defined, or any trace flag that may be configured
on the client?

What ID is the client running under, does it have the privileges to
remove temp files it may be able to create?

Ian


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of
Matthew Large
Sent: 16 July 2008 14:19
To: ADSM-L < at > VM.MARIST.EDU
Subject: [ADSM-L] Erroneous files in client log directory

Hello Storage Folk,

I can't seem to find any documentation or anyone else reporting this
files being created in the log directories.

16/07/2008 14:09 3,303 dsmerror.log
16/07/2008 14:10 31,912 dsmsched.log
16/07/2008 14:10 16,350 dsmwebcl.log
16/06/2008 21:56 22 s2i4
30/06/2008 21:41 22 s2ig
20/06/2008 21:58 22 s2io
10/07/2008 01:21 22 s2j4
14/07/2008 01:19 22 s2j8
22/06/2008 21:18 22 s2jc
18/06/2008 21:50 22 s2k0
16/07/2008 01:31 22 s2kk
15/07/2008 01:42 22 s2l0


We've all seen the change in the way the scheduler updates the log files
(seems to write to temp file before appending to the actual dsmsched.log
file itself) but my customer is complaining that this machine is falling
over in the middle of the night, and I need to disprove TSM as being a
cause. I can't figure out why these files are lying around here - having
checked their contents they contain messages like:

EXECUTE PROMPTED 1116

And

EXECUTE PROMPTED 1179

What are they? MS return codes?

Anyone seen this kind of behaviour in the past?

Cheers,
Matthew


------
Matthew Large
TSM Consultant
Storage Services
Barclays Wealth Technology

Desk: +44 (0) 207 977 3262
Mobile: +44 (0) 7736 44 8808
Alpha Room, Ground Floor Murray House
1 Royal Mint Court
London EC3N 4HH



Barclays Wealth is the wealth management division of Barclays Bank PLC.
This email may relate to or be sent from other members of the Barclays
Group.

The availability of products and services may be limited by the
applicable laws and regulations in certain jurisdictions. The Barclays
Group does not normally accept or offer business instructions via
internet email. Any action that you might take upon this message might
be at your own risk.

This email and any attachments are confidential and intended solely for
the addressee and may also be privileged or exempt from disclosure under
applicable law. If you are not the addressee, or have received this
email in error, please notify the sender immediately, delete it from
your system and do not copy, disclose or otherwise act upon any part of
this email or its attachments.

Internet communications are not guaranteed to be secure or without
viruses. The Barclays Group does not accept responsibility for any loss
arising from unauthorised access to, or interference with, any Internet
communications by any third party, or from the transmission of any
viruses. Replies to this email may be monitored by the Barclays Group
for operational or business reasons.

Any opinion or other information in this email or its attachments that
does not relate to the business of the Barclays Group is personal to the
sender and is not given or endorsed by the Barclays Group.

Barclays Bank PLC. Registered in England and Wales (registered no.
1026167).
Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

Barclays Bank PLC is authorised and regulated by the Financial Services
Authority.

Hi Ian,

(what happened on Sunday??)

Nothing of the sort - no traces, full privileges - I should have stated that it is a W2K3 client.

If you watch a windows log directory after starting the dsmcad, you will see these files get created and deleted very quickly..

Cheers,
Matthew

------
Matthew Large
TSM Consultant
Storage Services
Barclays Wealth Technology

Desk: +44 (0) 207 977 3262
Mobile: +44 (0) 7736 44 8808
Alpha Room, Ground Floor Murray House
1 Royal Mint Court
London EC3N 4HH

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of Ian Smith
Sent: 16 July 2008 14:32
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Erroneous files in client log directory

Is there a schedlogmax defined, or any trace flag that may be configured
on the client?

What ID is the client running under, does it have the privileges to
remove temp files it may be able to create?

Ian


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of
Matthew Large
Sent: 16 July 2008 14:19
To: ADSM-L < at > VM.MARIST.EDU
Subject: [ADSM-L] Erroneous files in client log directory

Hello Storage Folk,

I can't seem to find any documentation or anyone else reporting this
files being created in the log directories.

16/07/2008 14:09 3,303 dsmerror.log
16/07/2008 14:10 31,912 dsmsched.log
16/07/2008 14:10 16,350 dsmwebcl.log
16/06/2008 21:56 22 s2i4
30/06/2008 21:41 22 s2ig
20/06/2008 21:58 22 s2io
10/07/2008 01:21 22 s2j4
14/07/2008 01:19 22 s2j8
22/06/2008 21:18 22 s2jc
18/06/2008 21:50 22 s2k0
16/07/2008 01:31 22 s2kk
15/07/2008 01:42 22 s2l0


We've all seen the change in the way the scheduler updates the log files
(seems to write to temp file before appending to the actual dsmsched.log
file itself) but my customer is complaining that this machine is falling
over in the middle of the night, and I need to disprove TSM as being a
cause. I can't figure out why these files are lying around here - having
checked their contents they contain messages like:

EXECUTE PROMPTED 1116

And

EXECUTE PROMPTED 1179

What are they? MS return codes?

Anyone seen this kind of behaviour in the past?

Cheers,
Matthew


------
Matthew Large
TSM Consultant
Storage Services
Barclays Wealth Technology

Desk: +44 (0) 207 977 3262
Mobile: +44 (0) 7736 44 8808
Alpha Room, Ground Floor Murray House
1 Royal Mint Court
London EC3N 4HH



Barclays Wealth is the wealth management division of Barclays Bank PLC.
This email may relate to or be sent from other members of the Barclays
Group.

The availability of products and services may be limited by the
applicable laws and regulations in certain jurisdictions. The Barclays
Group does not normally accept or offer business instructions via
internet email. Any action that you might take upon this message might
be at your own risk.

This email and any attachments are confidential and intended solely for
the addressee and may also be privileged or exempt from disclosure under
applicable law. If you are not the addressee, or have received this
email in error, please notify the sender immediately, delete it from
your system and do not copy, disclose or otherwise act upon any part of
this email or its attachments.

Internet communications are not guaranteed to be secure or without
viruses. The Barclays Group does not accept responsibility for any loss
arising from unauthorised access to, or interference with, any Internet
communications by any third party, or from the transmission of any
viruses. Replies to this email may be monitored by the Barclays Group
for operational or business reasons.

Any opinion or other information in this email or its attachments that
does not relate to the business of the Barclays Group is personal to the
sender and is not given or endorsed by the Barclays Group.

Barclays Bank PLC. Registered in England and Wales (registered no.
1026167).
Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

Barclays Bank PLC is authorised and regulated by the Financial Services
Authority.
Barclays Wealth is the wealth management division of Barclays Bank PLC. This email may relate to or be sent from other members of the Barclays Group.

The availability of products and services may be limited by the applicable laws and regulations in certain jurisdictions. The Barclays Group does not normally accept or offer business instructions via internet email. Any action that you might take upon this message might be at your own risk.

This email and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this email in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this email or its attachments.

Internet communications are not guaranteed to be secure or without viruses. The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this email may be monitored by the Barclays Group for operational or business reasons.

Any opinion or other information in this email or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

Barclays Bank PLC. Registered in England and Wales (registered no. 1026167).
Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

Barclays Bank PLC is authorised and regulated by the Financial Services Authority.

On Jul 16, 2008, at 9:18 AM, Matthew Large wrote:

... I can't figure out why these files are lying around here -
having checked their contents they contain messages like:

EXECUTE PROMPTED 1116

And

EXECUTE PROMPTED 1179

What are they? MS return codes?


Matthew -

See Client Acceptor Daemon
in http://people.bu.edu/rbs/ADSM.QuickFacts

where I summarize the nature of those files. I'm surprised to see
them in that directory, and lingering.

I don't see how a few tiny files can cause a computer system to be
"falling over". The customer has to do some actual looksee into the
failure condition.

Richard Sims

In the Windows application log, is there any evidence of the acceptor
daemon crashing, and possibly orphaning the files? What version of TSM
is the client?

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of
Richard Sims
Sent: 16 July 2008 14:37
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Erroneous files in client log directory

On Jul 16, 2008, at 9:18 AM, Matthew Large wrote:

... I can't figure out why these files are lying around here -
having checked their contents they contain messages like:

EXECUTE PROMPTED 1116

And

EXECUTE PROMPTED 1179

What are they? MS return codes?


Matthew -

See Client Acceptor Daemon
in http://people.bu.edu/rbs/ADSM.QuickFacts

where I summarize the nature of those files. I'm surprised to see
them in that directory, and lingering.

I don't see how a few tiny files can cause a computer system to be
"falling over". The customer has to do some actual looksee into the
failure condition.

Richard Sims

Thanks Richard,

If I had left the number off the search string QuickFacts would have appeared!..

The crashes seem to be happening at the same time those erroneous files were written, so they want to eliminate TSM as a cause. Although I totally agree with you - how can a few tiny file writes cause a crash?

Cheers,
Matthew

------
Matthew Large
TSM Consultant
Storage Services
Barclays Wealth Technology

Desk: +44 (0) 207 977 3262
Mobile: +44 (0) 7736 44 8808
Alpha Room, Ground Floor Murray House
1 Royal Mint Court
London EC3N 4HH

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of Richard Sims
Sent: 16 July 2008 14:37
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Erroneous files in client log directory

On Jul 16, 2008, at 9:18 AM, Matthew Large wrote:

... I can't figure out why these files are lying around here -
having checked their contents they contain messages like:

EXECUTE PROMPTED 1116

And

EXECUTE PROMPTED 1179

What are they? MS return codes?


Matthew -

See Client Acceptor Daemon
in http://people.bu.edu/rbs/ADSM.QuickFacts

where I summarize the nature of those files. I'm surprised to see
them in that directory, and lingering.

I don't see how a few tiny files can cause a computer system to be
"falling over". The customer has to do some actual looksee into the
failure condition.

Richard Sims
Barclays Wealth is the wealth management division of Barclays Bank PLC. This email may relate to or be sent from other members of the Barclays Group.

The availability of products and services may be limited by the applicable laws and regulations in certain jurisdictions. The Barclays Group does not normally accept or offer business instructions via internet email. Any action that you might take upon this message might be at your own risk.

This email and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this email in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this email or its attachments.

Internet communications are not guaranteed to be secure or without viruses. The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this email may be monitored by the Barclays Group for operational or business reasons.

Any opinion or other information in this email or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

Barclays Bank PLC. Registered in England and Wales (registered no. 1026167).
Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

Barclays Bank PLC is authorised and regulated by the Financial Services Authority.

On Jul 16, 2008, at 11:31 AM, Matthew Large wrote:

Thanks Richard,

If I had left the number off the search string QuickFacts would have
appeared!..

The crashes seem to be happening at the same time those erroneous
files were written, so they want to eliminate TSM as a cause.
Although I totally agree with you - how can a few tiny file writes
cause a crash?

Well... it *is* Windows.

Less facetiously: If TSM has been configured this way for some time
and the system instability is recent, they need to review system
change records, where a Service Pack or patch installation or local
change may underlie the situation. Such temporal isolation may help
resolution.

R.