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Question concerning large filepools on HP EVA
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Post Question concerning large filepools on HP EVA 
Hi

We have a customer running TSM with a large (+130TB) HP EVA 64000 as a large filepool (multi-directory). After a few months, they got problems with disks breaking down in the EVA box, ending up having raidarrays in almost a constant state of rebuild. After talking to HP, the advice they got was to try to reduce the load on the box since it shouldnt be used more than 30% of the time during 24 hours.

Initially, the customer used deduplication on the box which probably put even more stress on it, but this is now turned off. The problem still exists however.

Has anyone else had issues with large diskboxes in combination with file device pools? According to HP, this is due to the high amount of I/O that TSM produces, but I've seen non-SATA boxes handle alot more I/O than this. So the question is, is it because of the use of SATA drives, or is this a problem with just this model/box?

The box is equipped with 1TB HP labeled S-ATA disks and the customer has a small SAS-based diskbox to handle daily backups and then migrates to the HP EVA box. Data is then backed up to a remote LTO-based tape library.

Another problem related to the same pool is that file device volumes that has been reclaimed (0.0% usage) is not returned as scratch and deleted, but is held within the storage pool as a volume with 0.0% usage. Anyone know of any related issues with file device volumes not being deleted?

Customer is at v6.2 on RedHat Enterprise Linux, and we've checked permissions on both directories and files of the file device volumes, aswell as the TSM activity log, but cannot see any relevant issues.

Best Regards

Daniel Sparrman



Daniel Sparrman
Exist i Stockholm AB
Växel: 08-754 98 00
Fax: 08-754 97 30
daniel.sparrman < at > exist.se
http://www.existgruppen.se
Posthusgatan 1 761 30 NORRTÄLJE=

Post Question concerning large filepools on HP EVA 
Hi Daniel,
I have a HP EVA user that are leaving HP because of similar issues, but they have seen it in a different situation. (outside TSM).

About your file class issue. Have you run a q content on does volumes and verify that does are really empty so it doesn't contain a pointer.
Also check if you haven't used all scratch volumes in your file pool so it can't reclaim does volumes.


Best Regards
Christian Svensson

Cell: +46-70-325 1577
E-mail: Christian.Svensson < at > cristie.se
Supported Platform for CPU2TSM:: http://www.cristie.se/cpu2tsm-supported-platforms

________________________________________
Från: Daniel Sparrman [daniel.sparrman < at > EXIST.SE]
Skickat: den 7 december 2011 14:55
Till: ADSM-L < at > VM.MARIST.EDU
Ämne: Question concerning large filepools on HP EVA

Hi

We have a customer running TSM with a large (+130TB) HP EVA 64000 as a large filepool (multi-directory). After a few months, they got problems with disks breaking down in the EVA box, ending up having raidarrays in almost a constant state of rebuild. After talking to HP, the advice they got was to try to reduce the load on the box since it shouldnt be used more than 30% of the time during 24 hours.

Initially, the customer used deduplication on the box which probably put even more stress on it, but this is now turned off. The problem still exists however.

Has anyone else had issues with large diskboxes in combination with file device pools? According to HP, this is due to the high amount of I/O that TSM produces, but I've seen non-SATA boxes handle alot more I/O than this. So the question is, is it because of the use of SATA drives, or is this a problem with just this model/box?

The box is equipped with 1TB HP labeled S-ATA disks and the customer has a small SAS-based diskbox to handle daily backups and then migrates to the HP EVA box. Data is then backed up to a remote LTO-based tape library.

Another problem related to the same pool is that file device volumes that has been reclaimed (0.0% usage) is not returned as scratch and deleted, but is held within the storage pool as a volume with 0.0% usage. Anyone know of any related issues with file device volumes not being deleted?

Customer is at v6.2 on RedHat Enterprise Linux, and we've checked permissions on both directories and files of the file device volumes, aswell as the TSM activity log, but cannot see any relevant issues.

Best Regards

Daniel Sparrman



Daniel Sparrman
Exist i Stockholm AB
Växel: 08-754 98 00
Fax: 08-754 97 30
daniel.sparrman < at > exist.se
http://www.existgruppen.se
Posthusgatan 1 761 30 NORRTÄLJE
=

Post Question concerning large filepools on HP EVA 
We run the XIV from IBM, which is similar, hardware wise, and we have just about everything running on it, TSM, Oracle, SQL Server, File servers, other app servers, etc.

I would say that if your enterprise storage can't handle enterprise load levels there's a problem, and it's not with TSM. I would demand the HP rep that sold you the device either refund your money, or show you the documentation on load levels the box was covered for. I'm sure, if you're like us, you spent way too much money on this thing for it to be sitting Idle. And, if they didn't properly represent it to you as being unable to handle certain loads, they are liable.


See Ya'
Howard Coles Jr.
John 3:16!

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of Christian Svensson
Sent: Wednesday, December 07, 2011 8:39 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: [ADSM-L] SV: Question concerning large filepools on HP EVA

Hi Daniel,
I have a HP EVA user that are leaving HP because of similar issues, but they have seen it in a different situation. (outside TSM).

About your file class issue. Have you run a q content on does volumes and verify that does are really empty so it doesn't contain a pointer.
Also check if you haven't used all scratch volumes in your file pool so it can't reclaim does volumes.


Best Regards
Christian Svensson

Cell: +46-70-325 1577
E-mail: Christian.Svensson < at > cristie.se
Supported Platform for CPU2TSM:: http://www.cristie.se/cpu2tsm-supported-platforms

________________________________________
Från: Daniel Sparrman [daniel.sparrman < at > EXIST.SE]
Skickat: den 7 december 2011 14:55
Till: ADSM-L < at > VM.MARIST.EDU
Ämne: Question concerning large filepools on HP EVA

Hi

We have a customer running TSM with a large (+130TB) HP EVA 64000 as a large filepool (multi-directory). After a few months, they got problems with disks breaking down in the EVA box, ending up having raidarrays in almost a constant state of rebuild. After talking to HP, the advice they got was to try to reduce the load on the box since it shouldnt be used more than 30% of the time during 24 hours.

Initially, the customer used deduplication on the box which probably put even more stress on it, but this is now turned off. The problem still exists however.

Has anyone else had issues with large diskboxes in combination with file device pools? According to HP, this is due to the high amount of I/O that TSM produces, but I've seen non-SATA boxes handle alot more I/O than this. So the question is, is it because of the use of SATA drives, or is this a problem with just this model/box?

The box is equipped with 1TB HP labeled S-ATA disks and the customer has a small SAS-based diskbox to handle daily backups and then migrates to the HP EVA box. Data is then backed up to a remote LTO-based tape library.

Another problem related to the same pool is that file device volumes that has been reclaimed (0.0% usage) is not returned as scratch and deleted, but is held within the storage pool as a volume with 0.0% usage. Anyone know of any related issues with file device volumes not being deleted?

Customer is at v6.2 on RedHat Enterprise Linux, and we've checked permissions on both directories and files of the file device volumes, aswell as the TSM activity log, but cannot see any relevant issues.

Best Regards

Daniel Sparrman



Daniel Sparrman
Exist i Stockholm AB
Växel: 08-754 98 00
Fax: 08-754 97 30
daniel.sparrman < at > exist.se
http://www.existgruppen.se
Posthusgatan 1 761 30 NORRTÄLJE
DISCLAIMER: This communication, along with any documents, files or attachments, is intended only for the use of the addressee and may contain legally privileged and confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of any information contained in or attached to this communication is strictly prohibited. If you have received this message in error, please notify the sender immediately and destroy the original communication and its attachments without reading, printing or saving in any manner. Please consider the environment before printing this e-mail.

Post Question concerning large filepools on HP EVA 
I would agree, our VMax storage has SATA running at 40-50% for about a year and the disk fall out is about normal, less than 1 per month out of hundreds of drives.

Andy Huebner

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of Howard Coles
Sent: Wednesday, December 07, 2011 8:59 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Question concerning large filepools on HP EVA

We run the XIV from IBM, which is similar, hardware wise, and we have just about everything running on it, TSM, Oracle, SQL Server, File servers, other app servers, etc.

I would say that if your enterprise storage can't handle enterprise load levels there's a problem, and it's not with TSM. I would demand the HP rep that sold you the device either refund your money, or show you the documentation on load levels the box was covered for. I'm sure, if you're like us, you spent way too much money on this thing for it to be sitting Idle. And, if they didn't properly represent it to you as being unable to handle certain loads, they are liable.


See Ya'
Howard Coles Jr.
John 3:16!

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of Christian Svensson
Sent: Wednesday, December 07, 2011 8:39 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: [ADSM-L] SV: Question concerning large filepools on HP EVA

Hi Daniel,
I have a HP EVA user that are leaving HP because of similar issues, but they have seen it in a different situation. (outside TSM).

About your file class issue. Have you run a q content on does volumes and verify that does are really empty so it doesn't contain a pointer.
Also check if you haven't used all scratch volumes in your file pool so it can't reclaim does volumes.


Best Regards
Christian Svensson

Cell: +46-70-325 1577
E-mail: Christian.Svensson < at > cristie.se
Supported Platform for CPU2TSM:: http://www.cristie.se/cpu2tsm-supported-platforms

________________________________________
Från: Daniel Sparrman [daniel.sparrman < at > EXIST.SE]
Skickat: den 7 december 2011 14:55
Till: ADSM-L < at > VM.MARIST.EDU
Ämne: Question concerning large filepools on HP EVA

Hi

We have a customer running TSM with a large (+130TB) HP EVA 64000 as a large filepool (multi-directory). After a few months, they got problems with disks breaking down in the EVA box, ending up having raidarrays in almost a constant state of rebuild. After talking to HP, the advice they got was to try to reduce the load on the box since it shouldnt be used more than 30% of the time during 24 hours.

Initially, the customer used deduplication on the box which probably put even more stress on it, but this is now turned off. The problem still exists however.

Has anyone else had issues with large diskboxes in combination with file device pools? According to HP, this is due to the high amount of I/O that TSM produces, but I've seen non-SATA boxes handle alot more I/O than this. So the question is, is it because of the use of SATA drives, or is this a problem with just this model/box?

The box is equipped with 1TB HP labeled S-ATA disks and the customer has a small SAS-based diskbox to handle daily backups and then migrates to the HP EVA box. Data is then backed up to a remote LTO-based tape library.

Another problem related to the same pool is that file device volumes that has been reclaimed (0.0% usage) is not returned as scratch and deleted, but is held within the storage pool as a volume with 0.0% usage. Anyone know of any related issues with file device volumes not being deleted?

Customer is at v6.2 on RedHat Enterprise Linux, and we've checked permissions on both directories and files of the file device volumes, aswell as the TSM activity log, but cannot see any relevant issues.

Best Regards

Daniel Sparrman



Daniel Sparrman
Exist i Stockholm AB
Växel: 08-754 98 00
Fax: 08-754 97 30
daniel.sparrman < at > exist.se
http://www.existgruppen.se
Posthusgatan 1 761 30 NORRTÄLJE
DISCLAIMER: This communication, along with any documents, files or attachments, is intended only for the use of the addressee and may contain legally privileged and confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of any information contained in or attached to this communication is strictly prohibited. If you have received this message in error, please notify the sender immediately and destroy the original communication and its attachments without reading, printing or saving in any manner. Please consider the environment before printing this e-mail.

This e-mail (including any attachments) is confidential and may be legally privileged. If you are not an intended recipient or an authorized representative of an intended recipient, you are prohibited from using, copying or distributing the information in this e-mail or its attachments. If you have received this e-mail in error, please notify the sender immediately by return e-mail and delete all copies of this message and any attachments.

Thank you.

Post Question concerning large filepools on HP EVA 
Ditto what Howard said. If you even told them what you were using it for, they should take it back.
But in the short term, can you do the dedup in your front-end SAS pool?
If stuff is deduped to start with, it will stay deduped when it migrates to the next pool.
Should greatly reduce the I/O load on the target pool.



-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of Howard Coles
Sent: Wednesday, December 07, 2011 9:59 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Question concerning large filepools on HP EVA

We run the XIV from IBM, which is similar, hardware wise, and we have just about everything running on it, TSM, Oracle, SQL Server, File servers, other app servers, etc.

I would say that if your enterprise storage can't handle enterprise load levels there's a problem, and it's not with TSM. I would demand the HP rep that sold you the device either refund your money, or show you the documentation on load levels the box was covered for. I'm sure, if you're like us, you spent way too much money on this thing for it to be sitting Idle. And, if they didn't properly represent it to you as being unable to handle certain loads, they are liable.


See Ya'
Howard Coles Jr.
John 3:16!

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of Christian Svensson
Sent: Wednesday, December 07, 2011 8:39 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: [ADSM-L] SV: Question concerning large filepools on HP EVA

Hi Daniel,
I have a HP EVA user that are leaving HP because of similar issues, but they have seen it in a different situation. (outside TSM).

About your file class issue. Have you run a q content on does volumes and verify that does are really empty so it doesn't contain a pointer.
Also check if you haven't used all scratch volumes in your file pool so it can't reclaim does volumes.


Best Regards
Christian Svensson

Cell: +46-70-325 1577
E-mail: Christian.Svensson < at > cristie.se
Supported Platform for CPU2TSM:: http://www.cristie.se/cpu2tsm-supported-platforms

________________________________________
Från: Daniel Sparrman [daniel.sparrman < at > EXIST.SE]
Skickat: den 7 december 2011 14:55
Till: ADSM-L < at > VM.MARIST.EDU
Ämne: Question concerning large filepools on HP EVA

Hi

We have a customer running TSM with a large (+130TB) HP EVA 64000 as a large filepool (multi-directory). After a few months, they got problems with disks breaking down in the EVA box, ending up having raidarrays in almost a constant state of rebuild. After talking to HP, the advice they got was to try to reduce the load on the box since it shouldnt be used more than 30% of the time during 24 hours.

Initially, the customer used deduplication on the box which probably put even more stress on it, but this is now turned off. The problem still exists however.

Has anyone else had issues with large diskboxes in combination with file device pools? According to HP, this is due to the high amount of I/O that TSM produces, but I've seen non-SATA boxes handle alot more I/O than this. So the question is, is it because of the use of SATA drives, or is this a problem with just this model/box?

The box is equipped with 1TB HP labeled S-ATA disks and the customer has a small SAS-based diskbox to handle daily backups and then migrates to the HP EVA box. Data is then backed up to a remote LTO-based tape library.

Another problem related to the same pool is that file device volumes that has been reclaimed (0.0% usage) is not returned as scratch and deleted, but is held within the storage pool as a volume with 0.0% usage. Anyone know of any related issues with file device volumes not being deleted?

Customer is at v6.2 on RedHat Enterprise Linux, and we've checked permissions on both directories and files of the file device volumes, aswell as the TSM activity log, but cannot see any relevant issues.

Best Regards

Daniel Sparrman



Daniel Sparrman
Exist i Stockholm AB
Växel: 08-754 98 00
Fax: 08-754 97 30
daniel.sparrman < at > exist.se
http://www.existgruppen.se
Posthusgatan 1 761 30 NORRTÄLJE
DISCLAIMER: This communication, along with any documents, files or attachments, is intended only for the use of the addressee and may contain legally privileged and confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of any information contained in or attached to this communication is strictly prohibited. If you have received this message in error, please notify the sender immediately and destroy the original communication and its attachments without reading, printing or saving in any manner. Please consider the environment before printing this e-mail.

Post Question concerning large filepools on HP EVA 
..."After talking to HP, the advice they got was to try to reduce the load
on the box since it shouldnt be used more than 30% of the time during 24
hours."...

This is just absurd but I have heard bad stories about the eva series
regarding maximum loads before, but that was more around the >70%
utilization being a problem if I recall correctly, all sort of strange
things can happen when you get above a certain load..70 or 80% I believe.
I have IBM DS3524/EXP3512 entry level machines running 3TB SAS disks
(filepool) and 300GB SAS disks (db/log) in ~90TB TSM configs and all is
just fine, busy all day but no issues and this is a 12k head and 10k
expansion draws so nothing to expensive here.


On Wed, Dec 7, 2011 at 4:35 PM, Prather, Wanda <wPrather < at > icfi.com> wrote:

Ditto what Howard said. If you even told them what you were using it for,
they should take it back.
But in the short term, can you do the dedup in your front-end SAS pool?
If stuff is deduped to start with, it will stay deduped when it migrates
to the next pool.
Should greatly reduce the I/O load on the target pool.



-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of
Howard Coles
Sent: Wednesday, December 07, 2011 9:59 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Question concerning large filepools on HP EVA

We run the XIV from IBM, which is similar, hardware wise, and we have just
about everything running on it, TSM, Oracle, SQL Server, File servers,
other app servers, etc.

I would say that if your enterprise storage can't handle enterprise load
levels there's a problem, and it's not with TSM. I would demand the HP rep
that sold you the device either refund your money, or show you the
documentation on load levels the box was covered for. I'm sure, if you're
like us, you spent way too much money on this thing for it to be sitting
Idle. And, if they didn't properly represent it to you as being unable to
handle certain loads, they are liable.


See Ya'
Howard Coles Jr.
John 3:16!

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of
Christian Svensson
Sent: Wednesday, December 07, 2011 8:39 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: [ADSM-L] SV: Question concerning large filepools on HP EVA

Hi Daniel,
I have a HP EVA user that are leaving HP because of similar issues, but
they have seen it in a different situation. (outside TSM).

About your file class issue. Have you run a q content on does volumes and
verify that does are really empty so it doesn't contain a pointer.
Also check if you haven't used all scratch volumes in your file pool so it
can't reclaim does volumes.


Best Regards
Christian Svensson

Cell: +46-70-325 1577
E-mail: Christian.Svensson < at > cristie.se
Supported Platform for CPU2TSM::
http://www.cristie.se/cpu2tsm-supported-platforms

________________________________________
Från: Daniel Sparrman [daniel.sparrman < at > EXIST.SE]
Skickat: den 7 december 2011 14:55
Till: ADSM-L < at > VM.MARIST.EDU
Ämne: Question concerning large filepools on HP EVA

Hi

We have a customer running TSM with a large (+130TB) HP EVA 64000 as a
large filepool (multi-directory). After a few months, they got problems
with disks breaking down in the EVA box, ending up having raidarrays in
almost a constant state of rebuild. After talking to HP, the advice they
got was to try to reduce the load on the box since it shouldnt be used more
than 30% of the time during 24 hours.

Initially, the customer used deduplication on the box which probably put
even more stress on it, but this is now turned off. The problem still
exists however.

Has anyone else had issues with large diskboxes in combination with file
device pools? According to HP, this is due to the high amount of I/O that
TSM produces, but I've seen non-SATA boxes handle alot more I/O than this.
So the question is, is it because of the use of SATA drives, or is this a
problem with just this model/box?

The box is equipped with 1TB HP labeled S-ATA disks and the customer has a
small SAS-based diskbox to handle daily backups and then migrates to the HP
EVA box. Data is then backed up to a remote LTO-based tape library.

Another problem related to the same pool is that file device volumes that
has been reclaimed (0.0% usage) is not returned as scratch and deleted, but
is held within the storage pool as a volume with 0.0% usage. Anyone know of
any related issues with file device volumes not being deleted?

Customer is at v6.2 on RedHat Enterprise Linux, and we've checked
permissions on both directories and files of the file device volumes,
aswell as the TSM activity log, but cannot see any relevant issues.

Best Regards

Daniel Sparrman



Daniel Sparrman
Exist i Stockholm AB
Växel: 08-754 98 00
Fax: 08-754 97 30
daniel.sparrman < at > exist.se
http://www.existgruppen.se
Posthusgatan 1 761 30 NORRTÄLJE
DISCLAIMER: This communication, along with any documents, files or
attachments, is intended only for the use of the addressee and may contain
legally privileged and confidential information. If you are not the
intended recipient, you are hereby notified that any dissemination,
distribution or copying of any information contained in or attached to this
communication is strictly prohibited. If you have received this message in
error, please notify the sender immediately and destroy the original
communication and its attachments without reading, printing or saving in
any manner. Please consider the environment before printing this e-mail.


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