Backup Central

Hi all, After upgrading from 5.3.3 to 5.4.3 (Windows) When I open a
management console and try to look at the device information, I can't
see the World Wide Names of my devices anymore. Happen to anyone else?
Suggestions?

Thanks - Brett

Can you see them when you query from the Admin Console (command line)?
That would determine whether you had an interface problem or a db
problem.

q drive libname drivename f=d

See Ya'
Howard

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf
Of Whitlock, Brett
Sent: Wednesday, July 30, 2008 10:56 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: [ADSM-L] Upgrade from 5.3.3 to 5.4.3

Hi all, After upgrading from 5.3.3 to 5.4.3 (Windows) When I open a
management console and try to look at the device information, I can't
see the World Wide Names of my devices anymore. Happen to anyone
else?
Suggestions?

Thanks - Brett

Hey Howard,
The drives appear to be working but I can't see the WWN. I did the Q Dr
f=d and it reports on the drives and the serial numbers. However, I
don't remember this query ever showing the WWN's. In my experience the
command line will give you the serial number (but not WWN) and the mgmt
console shows the WWN (but not serial #). If you do a q dr f=d are you
seeing both?
Thanks-Brett

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of
Howard Coles
Sent: Wednesday, July 30, 2008 11:11 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Upgrade from 5.3.3 to 5.4.3

Can you see them when you query from the Admin Console (command line)?
That would determine whether you had an interface problem or a db
problem.

q drive libname drivename f=d

See Ya'
Howard

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf
Of Whitlock, Brett
Sent: Wednesday, July 30, 2008 10:56 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: [ADSM-L] Upgrade from 5.3.3 to 5.4.3

Hi all, After upgrading from 5.3.3 to 5.4.3 (Windows) When I open a
management console and try to look at the device information, I can't
see the World Wide Names of my devices anymore. Happen to anyone
else?
Suggestions?

Thanks - Brett

Yes, I see the WWN.

tsm: TSMSRV>q drive f=d

Library Name: <libname>
Drive Name: <drivename>01
Device Type: LTO
On-Line: Yes
Read Formats:
ULTRIUM3C,ULTRIUM3,ULTRIUM2C,ULT-
RIUM2,ULTRIUMC,ULTRIUM
Write Formats:
ULTRIUM3C,ULTRIUM3,ULTRIUM2C,ULT-
RIUM2
Element: 257
Drive State: EMPTY
Volume Name:
Allocated to:
WWN: 5005076###0#####
Serial Number: ##########
Last Update by (administrator): ADMINID
Last Update Date/Time: 08/08/2006 08:41:42
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): ASNEEDED

That repeats for the number of drives in my 3584.
(this works in 5.2.9 as well)

See Ya'
Howard


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf
Of Whitlock, Brett
Sent: Wednesday, July 30, 2008 12:14 PM
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Upgrade from 5.3.3 to 5.4.3

Hey Howard,
The drives appear to be working but I can't see the WWN. I did the Q
Dr
f=d and it reports on the drives and the serial numbers. However, I
don't remember this query ever showing the WWN's. In my experience
the
command line will give you the serial number (but not WWN) and the
mgmt
console shows the WWN (but not serial #). If you do a q dr f=d are
you
seeing both?
Thanks-Brett

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf
Of
Howard Coles
Sent: Wednesday, July 30, 2008 11:11 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Upgrade from 5.3.3 to 5.4.3

Can you see them when you query from the Admin Console (command line)?
That would determine whether you had an interface problem or a db
problem.

q drive libname drivename f=d

See Ya'
Howard

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On
Behalf
Of Whitlock, Brett
Sent: Wednesday, July 30, 2008 10:56 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: [ADSM-L] Upgrade from 5.3.3 to 5.4.3

Hi all, After upgrading from 5.3.3 to 5.4.3 (Windows) When I open a
management console and try to look at the device information, I
can't
see the World Wide Names of my devices anymore. Happen to anyone
else?
Suggestions?

Thanks - Brett

hmmm... Perhaps a difference in virtual drives vs. physical? Or
Windows vs AIX? We are Virtual and Windows.

Thanks for your assistance Howard. -Brett

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf Of
Howard Coles
Sent: Wednesday, July 30, 2008 12:56 PM
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Upgrade from 5.3.3 to 5.4.3

Yes, I see the WWN.

tsm: TSMSRV>q drive f=d

Library Name: <libname>
Drive Name: <drivename>01
Device Type: LTO
On-Line: Yes
Read Formats:
ULTRIUM3C,ULTRIUM3,ULTRIUM2C,ULT-
RIUM2,ULTRIUMC,ULTRIUM
Write Formats:
ULTRIUM3C,ULTRIUM3,ULTRIUM2C,ULT-
RIUM2
Element: 257
Drive State: EMPTY
Volume Name:
Allocated to:
WWN: 5005076###0#####
Serial Number: ##########
Last Update by (administrator): ADMINID
Last Update Date/Time: 08/08/2006 08:41:42
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): ASNEEDED

That repeats for the number of drives in my 3584.
(this works in 5.2.9 as well)

See Ya'
Howard


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf
Of Whitlock, Brett
Sent: Wednesday, July 30, 2008 12:14 PM
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Upgrade from 5.3.3 to 5.4.3

Hey Howard,
The drives appear to be working but I can't see the WWN. I did the Q
Dr f=d and it reports on the drives and the serial numbers. However,
I don't remember this query ever showing the WWN's. In my experience
the
command line will give you the serial number (but not WWN) and the
mgmt
console shows the WWN (but not serial #). If you do a q dr f=d are
you
seeing both?
Thanks-Brett

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf
Of Howard Coles
Sent: Wednesday, July 30, 2008 11:11 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: Re: [ADSM-L] Upgrade from 5.3.3 to 5.4.3

Can you see them when you query from the Admin Console (command line)?
That would determine whether you had an interface problem or a db
problem.

q drive libname drivename f=d

See Ya'
Howard

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On
Behalf
Of Whitlock, Brett
Sent: Wednesday, July 30, 2008 10:56 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: [ADSM-L] Upgrade from 5.3.3 to 5.4.3

Hi all, After upgrading from 5.3.3 to 5.4.3 (Windows) When I open a

management console and try to look at the device information, I
can't
see the World Wide Names of my devices anymore. Happen to anyone
else?
Suggestions?

Thanks - Brett