I suspect this might be a variation of a well-known MS bug.
Open the registry entry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesN
otToBackup\DRM
Now close the window with the "OK" button (not the "Cancel" button).
Stop and restart the TSM client and see if that fixes the problem.
--
Mark Stapleton (mark.stapleton < at > cdw.com)
CDW Berbee
System engineer
7145 Boone Avenue North, Suite 140
Brooklyn Park MN 55428-1511
763-592-5963
www.berbee.com
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L < at > VM.MARIST.EDU] On Behalf
Of Zoltan Forray/AC/VCU
Sent: Monday, August 18, 2008 10:37 AM
To: ADSM-L < at > VM.MARIST.EDU
Subject: [ADSM-L] Windows server patches screw things up (I
know....what else is new....)
We are seeing new errors on various Windows 2003 servers, which we
think
are related to recent M$ patches (so, what else is new). The client
confirms that updates were applied on the same day the first failures
started.
The symptoms/error messages are:
08/15/2008 05:57:38 ANS1009W An error occurred processing the
operating
system include/exclude statements.
The error was detected while processing:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\Files
NotToBackup\DRM.
RC = 13.
08/18/2008 02:04:34 ANS5250E An unexpected error was encountered.
TSM function name : isVolumeSupported
TSM function : IsVolumeSupported() returned
'VSS_E_UNEXPECTED_PROVIDER_ERROR' for volume 'c:\'
TSM return code : 4353
TSM file : vssreq.cpp (5491)
08/18/2008 02:04:35 ANS5250E An unexpected error was encountered.
TSM function name : vssCheckVolumeSupport
TSM function : isVolumeSupported() returned unexpected error
for
volume '\\den3print\c$'
TSM return code : 4353
TSM file : vssback.cpp (3075)
08/18/2008 02:04:35 ANS5258E An error occurred initializing a VSS
request.
For more information, see the TSM client error log.
Going back in the log for 2+ weeks does not show any of these errors.
This client is a 5.5.0.2 and I suggested upgrading to 5.5.1.1 as a
minimum. I haven't been able to find anything definitive when
searching
IBM.COM.
Any thoughts?
