Backup Central

NBU Enterprise 7.1.01
Windows 2003 enterprise (master)
6 Media servers mixed Unix, Linux, and windows
Netapp VTL and (Quantum Scalar i2000 physical tape)
I am having trouble restoring data from the D:\ drive of a Citrix server. the C:\ drive restores just fine.
I can see the data in the restore console so I know its there.
Symantec support is telling me that the D:\ on the Citrix box is EFI format not NTFS and not compatible in NBU backups and restores. Is this a true statement? and what are my alternatives to backing up and restoring this data.

UEFI does create a small "boot partition" that NetBackup has issues
backing up. There was some discussion here some time ago about those
limitations. Run "chkdsk d:" on the citrix host and see what you get. If
the file system type is NTFS then you two are on different pages.

-Jonathan

-----Original Message-----
From: veritas-bu-bounces < at > mailman.eng.auburn.edu
[mailto:veritas-bu-bounces < at > mailman.eng.auburn.edu] On Behalf Of dejohn61
Sent: Monday, October 31, 2011 6:40 PM
To: VERITAS-BU < at > MAILMAN.ENG.AUBURN.EDU
Subject: [Veritas-bu] Citrix Backups and restores

NBU Enterprise 7.1.01
Windows 2003 enterprise (master)
6 Media servers mixed Unix, Linux, and windows
Netapp VTL and (Quantum Scalar i2000 physical tape)
I am having trouble restoring data from the D:\ drive of a Citrix
server. the C:\ drive restores just fine.
I can see the data in the restore console so I know its there.
Symantec support is telling me that the D:\ on the Citrix box is EFI
format not NTFS and not compatible in NBU backups and restores. Is this
a true statement? and what are my alternatives to backing up and
restoring this data.

+----------------------------------------------------------------------
|This was sent by don.johnson < at > watson.com via Backup Central.
|Forward SPAM to abuse < at > backupcentral.com.
+----------------------------------------------------------------------


_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

Thanks for the reply Jonathan, I am bewildered, it is an ntfs partition and like I said in my first post I can see the data. So back to Symantec support I will go.
Thanks Again I will post my findings.
Don

Have you tried restoring to an alternate location to verify the data on the
ta

Doug Preston

-----Original Message-----
From: veritas-bu-bounces < at > mailman.eng.auburn.edu
[mailto:veritas-bu-bounces < at > mailman.eng.auburn.edu] On Behalf Of dejohn61
Sent: Monday, October 31, 2011 3:40 PM
To: VERITAS-BU < at > MAILMAN.ENG.AUBURN.EDU
Subject: [Veritas-bu] Citrix Backups and restores

NBU Enterprise 7.1.01
Windows 2003 enterprise (master)
6 Media servers mixed Unix, Linux, and windows
Netapp VTL and (Quantum Scalar i2000 physical tape)
I am having trouble restoring data from the D:\ drive of a Citrix server.
the C:\ drive restores just fine.
I can see the data in the restore console so I know its there.
Symantec support is telling me that the D:\ on the Citrix box is EFI format
not NTFS and not compatible in NBU backups and restores. Is this a true
statement? and what are my alternatives to backing up and restoring this
data.


_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

Hi Doug, Thanks for your input. Yes I have been able to restore to the same D:\drive in a different folder successfully. We are going to re-test this BMR process along with trying a separate restore of the D:\ drive after the BMR is completed.

I will post any results when I have them.
Thanks
Don