Backup Central

Hi gang -

For us, it is that dreaded time of year again... budgets. So we're
trying to figure out how much to budget for NBU licensing.... My question
is, how can I tell what Tier of something that I have? I am comparing a
list of what we bought last year during our true-up, the Licenses from the
servers themselves, and a standard list of Veritas support rates. I can
pretty much figure it out, but I'm having trouble knowing what Tier I need
to select. Anyone been through this before?

Veritas is no help as yet, they are telling us it's a 1 week turnaround
time to get a quote for maintenance renewal. Our deadline is tomorrow!!
Not to mention, getting a hold of my rep has been a nightmare. If anyone
can help me figure this out, I'd be greatly appreciative.

Thanks,

Jen

I don't think they use tiers anymore. I think they just have server, client
and advanced client.


Ebon Nash
Compuware Corporation

-----Original Message-----
From: veritas-bu-admin < at > mailman.eng.auburn.edu
[mailto:veritas-bu-admin < at > mailman.eng.auburn.edu]On Behalf Of Jennifer Hooper
Sent: Thursday, January 27, 2005 3:55 PM
To: veritas-bu < at > mailman.eng.auburn.edu
Subject: [Veritas-bu] Maintenance Renewal


Hi gang -

For us, it is that dreaded time of year again... budgets. So we're
trying to figure out how much to budget for NBU licensing.... My question
is, how can I tell what Tier of something that I have? I am comparing a
list of what we bought last year during our true-up, the Licenses from the
servers themselves, and a standard list of Veritas support rates. I can
pretty much figure it out, but I'm having trouble knowing what Tier I need
to select. Anyone been through this before?

Veritas is no help as yet, they are telling us it's a 1 week turnaround
time to get a quote for maintenance renewal. Our deadline is tomorrow!!
Not to mention, getting a hold of my rep has been a nightmare. If anyone
can help me figure this out, I'd be greatly appreciative.

Thanks,

Jen




The contents of this e-mail are intended for the named addressee only. It
contains information that may be confidential. Unless you are the named
addressee or an authorized designee, you may not copy or use it, or disclose
it to anyone else. If you received it in error please notify us immediately
and then destroy it.

Hi,

Not sure how it works in the States (it appears there may be some
difference between the States and Australia).
But:
All Windows clients are the same tier.
All NetWare clients are the same tier.
Database clients on Windows depends on the number of CPUs on the server.
(eg. Oracle, SQL, Notes, Etc.)
A general rule is: 1-2 CPUs = Tier 1
3-4 CPUs = Tier 2
4-6 (I think) CPUS = Tier 3
After that I am not sure
Unix clients depends on the make and model of the server.
Master/Media server for Windows and Linux servers depends on the number of
CPUs (see above listing for approximate Tiers).
Unix again depends on the make and model.

Hope this helps a bit!

Regards,
Daniel Lupton
|--------------------------------------------------------------------------|
| Daniel Lupton | Enterprise Systems and Security Administrator | Tabcorp |
| Technical Services - Star City | Email: LuptonD < at > starcity.com.au |
| Ext: 7651 | Phone: 9657 7651 |
| 80 Pyrmont Street, Pyrmont, NSW 2009, Australia |
| Star City | Tabcorp |
|--------------------------------------------------------------------------|





Jennifer Hooper
<jennifer.hooper < at >
peregrine.com> To
Sent by: veritas-bu < at > mailman.eng.auburn.edu
veritas-bu-admin < at > cc
mailman.eng.aubur
n.edu Subject
[Veritas-bu] Maintenance Renewal

28/01/2005 07:55
AM







Hi gang -

For us, it is that dreaded time of year again... budgets. So we're
trying to figure out how much to budget for NBU licensing.... My question
is, how can I tell what Tier of something that I have? I am comparing a
list of what we bought last year during our true-up, the Licenses from the
servers themselves, and a standard list of Veritas support rates. I can
pretty much figure it out, but I'm having trouble knowing what Tier I need
to select. Anyone been through this before?

Veritas is no help as yet, they are telling us it's a 1 week turnaround
time to get a quote for maintenance renewal. Our deadline is tomorrow!!
Not to mention, getting a hold of my rep has been a nightmare. If anyone
can help me figure this out, I'd be greatly appreciative.

Thanks,

Jen


This document should only be read by those persons to whom it is addressed
and is not intended to be relied upon by any other person. Accordingly,
Star City disclaims all responsibility and accepts no liability (including
in negligence) for the consequences for any other person acting, or
refraining from acting, on such information prior to the receipt by those
persons of subsequent written confirmation.

If you have received this document in error, please notify our Helpdesk
immediately by telephone on 61 2 9657 9797. Please also destroy and delete
the document from your computer.

Copyright Star City Pty Ltd. Any form of reproduction, dissemination,
copying, disclosure, modification, distribution and/or publication of this
document and its contents is strictly prohibited.

Thank you guys! You have all helped me out a great deal! I think I have
enough info to ballpark it!

Thank you so much again!

Jennifer

-----Original Message-----
From: Daniel Lupton [mailto:LuptonD < at > starcity.com.au]
Sent: Thursday, January 27, 2005 1:34 PM
To: Jennifer Hooper; veritas-bu < at > mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Maintenance Renewal

Hi,

Not sure how it works in the States (it appears there may be some difference
between the States and Australia).
But:
All Windows clients are the same tier.
All NetWare clients are the same tier.
Database clients on Windows depends on the number of CPUs on the server.
(eg. Oracle, SQL, Notes, Etc.)
A general rule is: 1-2 CPUs = Tier 1
3-4 CPUs = Tier 2
4-6 (I think) CPUS = Tier 3
After that I am not sure Unix clients depends on the
make and model of the server.
Master/Media server for Windows and Linux servers depends on the number of
CPUs (see above listing for approximate Tiers).
Unix again depends on the make and model.

Hope this helps a bit!

Regards,
Daniel Lupton
|--------------------------------------------------------------------------|
| Daniel Lupton | Enterprise Systems and Security Administrator | Tabcorp |
| Technical Services - Star City | Email: LuptonD < at > starcity.com.au |
| Ext: 7651 | Phone: 9657 7651 |
| 80 Pyrmont Street, Pyrmont, NSW 2009, Australia |
| Star City | Tabcorp |
|--------------------------------------------------------------------------|





Jennifer Hooper
<jennifer.hooper < at >
peregrine.com> To
Sent by: veritas-bu < at > mailman.eng.auburn.edu
veritas-bu-admin < at > cc
mailman.eng.aubur
n.edu Subject
[Veritas-bu] Maintenance Renewal

28/01/2005 07:55
AM







Hi gang -

For us, it is that dreaded time of year again... budgets. So we're
trying to figure out how much to budget for NBU licensing.... My question
is, how can I tell what Tier of something that I have? I am comparing a
list of what we bought last year during our true-up, the Licenses from the
servers themselves, and a standard list of Veritas support rates. I can
pretty much figure it out, but I'm having trouble knowing what Tier I need
to select. Anyone been through this before?

Veritas is no help as yet, they are telling us it's a 1 week turnaround
time to get a quote for maintenance renewal. Our deadline is tomorrow!!
Not to mention, getting a hold of my rep has been a nightmare. If anyone
can help me figure this out, I'd be greatly appreciative.

Thanks,

Jen

___

This document should only be read by those persons to whom it is addressed
and is not intended to be relied upon by any other person. Accordingly, Star
City disclaims all responsibility and accepts no liability (including in
negligence) for the consequences for any other person acting, or refraining
from acting, on such information prior to the receipt by those persons of
subsequent written confirmation.

If you have received this document in error, please notify our Helpdesk
immediately by telephone on 61 2 9657 9797. Please also destroy and delete
the document from your computer.

Copyright Star City Pty Ltd. Any form of reproduction, dissemination,
copying, disclosure, modification, distribution and/or publication of this
document and its contents is strictly prohibited.

This is a multipart message in MIME format.
--=_alternative 007841FB86256F96_=

As an addition
The Windows Client is either tier 1 or tier 2
The tier 1 client is desktop, single user only, no web/file/dbase
services running (limited utility - we don't backup desktops)
The tier 2 client can be just about any type of server - the agent
software is where they get serious





Daniel Lupton <LuptonD < at > starcity.com.au>
Sent by: veritas-bu-admin < at > mailman.eng.auburn.edu
01/27/2005 03:34 PM


To: Jennifer Hooper <jennifer.hooper < at > peregrine.com>,
veritas-bu < at > mailman.eng.auburn.edu
cc:
Subject: Re: [Veritas-bu] Maintenance Renewal


Hi,

Not sure how it works in the States (it appears there may be some
difference between the States and Australia).
But:
All Windows clients are the same tier.
All NetWare clients are the same tier.
Database clients on Windows depends on the number of CPUs on the server.
(eg. Oracle, SQL, Notes, Etc.)
A general rule is: 1-2 CPUs = Tier 1
3-4 CPUs = Tier 2
4-6 (I think) CPUS = Tier 3
After that I am not sure
Unix clients depends on the make and model of the server.
Master/Media server for Windows and Linux servers depends on the number of
CPUs (see above listing for approximate Tiers).
Unix again depends on the make and model.

Hope this helps a bit!

Regards,
Daniel Lupton
|--------------------------------------------------------------------------|
| Daniel Lupton | Enterprise Systems and Security Administrator | Tabcorp
|
| Technical Services - Star City | Email: LuptonD < at > starcity.com.au |
| Ext: 7651 | Phone: 9657 7651 |
| 80 Pyrmont Street, Pyrmont, NSW 2009, Australia |
| Star City | Tabcorp |
|--------------------------------------------------------------------------|





Jennifer Hooper
<jennifer.hooper < at >
peregrine.com> To

Sent by: veritas-bu < at > mailman.eng.auburn.edu
veritas-bu-admin < at > cc

mailman.eng.aubur
n.edu Subject

[Veritas-bu] Maintenance Renewal

28/01/2005 07:55
AM







Hi gang -

For us, it is that dreaded time of year again... budgets. So we're
trying to figure out how much to budget for NBU licensing.... My question
is, how can I tell what Tier of something that I have? I am comparing a
list of what we bought last year during our true-up, the Licenses from the
servers themselves, and a standard list of Veritas support rates. I can
pretty much figure it out, but I'm having trouble knowing what Tier I need
to select. Anyone been through this before?

Veritas is no help as yet, they are telling us it's a 1 week
turnaround
time to get a quote for maintenance renewal. Our deadline is tomorrow!!
Not to mention, getting a hold of my rep has been a nightmare. If anyone
can help me figure this out, I'd be greatly appreciative.

Thanks,

Jen


This document should only be read by those persons to whom it is addressed
and is not intended to be relied upon by any other person. Accordingly,
Star City disclaims all responsibility and accepts no liability (including
in negligence) for the consequences for any other person acting, or
refraining from acting, on such information prior to the receipt by those
persons of subsequent written confirmation.

If you have received this document in error, please notify our Helpdesk
immediately by telephone on 61 2 9657 9797. Please also destroy and delete
the document from your computer.

Copyright Star City Pty Ltd. Any form of reproduction, dissemination,
copying, disclosure, modification, distribution and/or publication of this
document and its contents is strictly prohibited.




--=_alternative 007841FB86256F96_=

On Thu, Jan 27, 2005 at 12:55:12PM -0800, Jennifer Hooper wrote:
My question
is, how can I tell what Tier of something that I have?

I'm going from a spreadsheet updated 11/25/2002. I hope the model
pricing is still current:

For Windows and Linux:
Tier 1 - 1 CPU
Tier 2 - 2 or 3 CPUs
Tier 3 - 4 to 7 CPUs
Tier 4 - 8 or more CPUs


For Unix:
Tier 1 - Desktop Workstations/Workgroup servers
e.g. Sun V480 and 880 are in this tier.

Tier 2 - Departmental Servers
e.g. Sun V1280, 3800, HP rp7400, rp7405, rp7410

Tier 3 - Enterprise Servers
e.g. Sun 4800, 4810, 6800, HP rp8400

Tier 4 - Global Enterprise Servers
e.g. Sun 12k, 15k

I hope this helps. I sure wish Veritas would make this spreadsheet
downloadable for everybody with current model numbers.

The spreadsheet also notes that VCS does not follow this model.

--
Ed Wilts, Mounds View, MN, USA
mailto:ewilts < at > ewilts.org