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NBU 7.0 media server upgrade problem
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Post NBU 7.0 media server upgrade problem 
I performed an upgrade from 6.5 to 7.0 on my master server all went well, I performed an upgrade on 1 media server all went well. Before I could perform this on the next media server SCACIFS01.domain.com I started getting
NetBackup TLD Control Daemon - " Invalid magic number from client SCACIFS01.domain.com " in the event log on the master server. I performed the upgrade on this media server SCACIFS01.domain.com it still has the issue.
Then 2 more media servers after SCACIFS01.domain.com and they had no issues.

C:Documents and Settingsdlpreston>"C:Program FilesVeritasvolmgrbintpconfig" –l

Device Robot Drive Robot Drive Device
Type Num Index Type DrNum Status Comment Name Path
robot 0 - TLD - - - - svcacibu1
drive - 0 hcart2 7 UP - IBMULTRIUM-TD27 {2,0,1,3}

drive - 13 hcart2 2 UP - IBMULTRIUM-TD22 {3,0,3,3}
Drives 0 through 13 all appear ok, output shortened to get mail through

On SCACIFS01.domain.com I am seeing the tape drives all show up as AVR and when I try to do a backup on the media server I get the following error
6/8/2010 9:31:08 AM - awaiting resource SCACIFS01-hcart2-robot-tld-0 - FT client has no devices configured

The storage unit is identical to the 5 other storage units except of course the host it is connected to.
The other 4 machines all backup without any issues, all my clients got backed up except this media server.
I have opened a case with Symantec but I while I am waiting to get an answer from them I figured I would ask the experts.

Doug

Post NBU 7.0 media server upgrade problem 
Must be a tough one, no call back from Symantec tech support after 6 hours
Anyone here have any idea where to look for a solution? I can telnet every port NBU master server listens on from media server to master server and from master server to all the ports media servers listen on

Doug Preston


From: veritas-bu-bounces < at > mailman.eng.auburn.edu [mailto:veritas-bu-bounces < at > mailman.eng.auburn.edu] On Behalf Of Preston, Douglas
Sent: Tuesday, June 08, 2010 9:56 AM
To: veritas-bu < at > mailman.eng.auburn.edu
Subject: [Veritas-bu] NBU 7.0 media server upgrade problem



I performed an upgrade from 6.5 to 7.0 on my master server all went well, I performed an upgrade on 1 media server all went well. Before I could perform this on the next media server SCACIFS01.domain.com I started getting
NetBackup TLD Control Daemon - " Invalid magic number from client SCACIFS01.domain.com " in the event log on the master server. I performed the upgrade on this media server SCACIFS01.domain.com it still has the issue.
Then 2 more media servers after SCACIFS01.domain.com and they had no issues.

C:Documents and Settingsdlpreston>"C:Program FilesVeritasvolmgrbintpconfig" –l

Device Robot Drive Robot Drive Device
Type Num Index Type DrNum Status Comment Name Path
robot 0 - TLD - - - - svcacibu1
drive - 0 hcart2 7 UP - IBMULTRIUM-TD27 {2,0,1,3}

drive - 13 hcart2 2 UP - IBMULTRIUM-TD22 {3,0,3,3}
Drives 0 through 13 all appear ok, output shortened to get mail through

On SCACIFS01.domain.com I am seeing the tape drives all show up as AVR and when I try to do a backup on the media server I get the following error
6/8/2010 9:31:08 AM - awaiting resource SCACIFS01-hcart2-robot-tld-0 - FT client has no devices configured

The storage unit is identical to the 5 other storage units except of course the host it is connected to.
The other 4 machines all backup without any issues, all my clients got backed up except this media server.
I have opened a case with Symantec but I while I am waiting to get an answer from them I figured I would ask the experts.

Doug

Post NBU 7.0 media server upgrade problem 
I performed an upgrade from 6.5 to 7.0 on my master
server all went well, I performed an upgrade on 1
media server all went well. Before I could perform
this on the next media server SCACIFS01.domain.com
I started getting NetBackup TLD Control Daemon - "
Invalid magic number from client SCACIFS01.domain.com
" in the event log on the master server. I performed
the upgrade on this media server SCACIFS01.domain.com
it still has the issue.

The only time I've seen "invalid magic number" messages is when two
mismatched components were trying to communicate. Once was some
upgrade where I'd upgraded, say, ("say" == "I don't remember") the
client but not an agent.

That's pretty vague, but if you're still fighting it, it might be
worth scripting a comparison of the size (or, better, the sum) of
each NetBackup binary between systems that works and the one that
doesn't. Uninstall/reinstall might be faster.

There's an FT mention, AVR, drives that appear configured ... I'd
first blow away the device configuration and rediscover. And
whatever FT configuration there is--I've only done FT once and don't
remember it fondly.


_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

Post NBU 7.0 media server upgrade problem 
Issue resolved. Even with deleting all drives and robots on master sever and media servers, then recreating them I still had the issues. Symantec support had test connectivity and it all seemed to be fine. He then had me run tpautoconf -a on the failing media server and it started working. All my backups performed well last night. Now I need to figure out how to get the same reports from bperror in 7.0 that I was getting in 6.x

bperror -U -backstat -hoursago 24 -by_statcode
this use to give me a list of servers that get backup broken down by result code. Now all it gives me is the master server. If I use -hoursago 72 I get a report for the backups performed pre 7.0 upgrade.

Same problem with this command bperror -U -backstat -hoursago 24

Doug Preston

-----Original Message-----
From: bob944 [mailto:bob944 < at > attglobal.net]
Sent: Tuesday, June 08, 2010 11:00 PM
To: veritas-bu < at > mailman.eng.auburn.edu
Cc: Preston, Douglas
Subject: RE: [Veritas-bu] NBU 7.0 media server upgrade problem

I performed an upgrade from 6.5 to 7.0 on my master
server all went well, I performed an upgrade on 1
media server all went well. Before I could perform
this on the next media server SCACIFS01.domain.com
I started getting NetBackup TLD Control Daemon - "
Invalid magic number from client SCACIFS01.domain.com
" in the event log on the master server. I performed
the upgrade on this media server SCACIFS01.domain.com
it still has the issue.

The only time I've seen "invalid magic number" messages is when two
mismatched components were trying to communicate. Once was some
upgrade where I'd upgraded, say, ("say" == "I don't remember") the
client but not an agent.

That's pretty vague, but if you're still fighting it, it might be
worth scripting a comparison of the size (or, better, the sum) of
each NetBackup binary between systems that works and the one that
doesn't. Uninstall/reinstall might be faster.

There's an FT mention, AVR, drives that appear configured ... I'd
first blow away the device configuration and rediscover. And
whatever FT configuration there is--I've only done FT once and don't
remember it fondly.


_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

Post  
Hi,

Can u share the procedure for upgrading netbackup from 6.5 to 7.0


Thanks in Advance

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