Backup Central

Hi,

I have an issue where i'm on a dark site trying to get Netbackup 7 ready for a DR test. I have a server with Windows 2003 R2 and a directly SCSi attached LTO4 tape drive. The drive can be seen in Device Manager and the driver is installed. I installed NBU7, started it and straight away NBU picked up the new drive. So, I have a catalog tape from a few weeks ago to play with which was in the drive. In device monitor it could see the recorded media and in Reports and Images on Media it came back with the catalog name etc.

Now when I added the tape into MM and then tried to import the tape it errored with no media found in device please verify and then went on to the requesting next resource...

Can anybody suggest anything as I've run out of ideas.

Thanks,
Chris

Why are you trying to import the tape? If it is a catalog backup you should
be recovering it, I believe. It has been a while since I've had to do this
so my knowledge is a little rusty.

Regards,
 
Patrick Whelan
VERITAS Certified NetBackup Support Engineer for UNIX.
VERITAS Certified NetBackup Support Engineer for Windows.

netbackup < at > whelan-consulting.co.uk


-----Original Message-----
From: veritas-bu-bounces < at > mailman.eng.auburn.edu
[mailto:veritas-bu-bounces < at > mailman.eng.auburn.edu] On Behalf Of BlueChris69
Sent: 11 May 2011 10:39
To: VERITAS-BU < at > MAILMAN.ENG.AUBURN.EDU
Subject: [Veritas-bu] NBU not seeing tape in tape drive

Hi,

I have an issue where i'm on a dark site trying to get Netbackup 7 ready for
a DR test. I have a server with Windows 2003 R2 and a directly SCSi attached
LTO4 tape drive. The drive can be seen in Device Manager and the driver is
installed. I installed NBU7, started it and straight away NBU picked up the
new drive. So, I have a catalog tape from a few weeks ago to play with which
was in the drive. In device monitor it could see the recorded media and in
Reports and Images on Media it came back with the catalog name etc.

Now when I added the tape into MM and then tried to import the tape it
errored with no media found in device please verify and then went on to the
requesting next resource...

Can anybody suggest anything as I've run out of ideas.

Thanks,
Chris

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_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
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Hi,

Why don't to give the Catalog Recovery Wizard a try?

This wizard will ask you for the DR file and recover required databases from the tape.

WBR, Mikhail
-----Original Message-----
From: BlueChris69 <nbu-forum < at > backupcentral.com>
Sender: veritas-bu-bounces < at > mailman.eng.auburn.edu
Date: Wed, 11 May 2011 02:38:51
To: <VERITAS-BU < at > MAILMAN.ENG.AUBURN.EDU>
Reply-To: VERITAS-BU < at > MAILMAN.ENG.AUBURN.EDU
Subject: [Veritas-bu] NBU not seeing tape in tape drive

Hi,

I have an issue where i'm on a dark site trying to get Netbackup 7 ready for a DR test. I have a server with Windows 2003 R2 and a directly SCSi attached LTO4 tape drive. The drive can be seen in Device Manager and the driver is installed. I installed NBU7, started it and straight away NBU picked up the new drive. So, I have a catalog tape from a few weeks ago to play with which was in the drive. In device monitor it could see the recorded media and in Reports and Images on Media it came back with the catalog name etc.

Now when I added the tape into MM and then tried to import the tape it errored with no media found in device please verify and then went on to the requesting next resource...

Can anybody suggest anything as I've run out of ideas.

Thanks,
Chris

+----------------------------------------------------------------------
|This was sent by chris.facey < at > uk.fid-intl.com via Backup Central.
|Forward SPAM to abuse < at > backupcentral.com.
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_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
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If I run the wizard it comes up with a very long bprecover error which doesn't really point to anything particular.
Don't get me wrong, i have done other DRs and it's always been straight forward but this one is weird. I agree shouldn't have to import the tape but it's the last thing i tried as i was running out of ideas...
Going back on Friday to try again with another set of tapes...

Just a shot in the dark (no pun intended), but have you disabled the
Removable Media service?

-Jonathan

-----Original Message-----
From: veritas-bu-bounces < at > mailman.eng.auburn.edu
[mailto:veritas-bu-bounces < at > mailman.eng.auburn.edu] On Behalf Of
BlueChris69
Sent: Wednesday, May 11, 2011 5:39 AM
To: VERITAS-BU < at > MAILMAN.ENG.AUBURN.EDU
Subject: [Veritas-bu] NBU not seeing tape in tape drive

Hi,

I have an issue where i'm on a dark site trying to get Netbackup 7 ready
for a DR test. I have a server with Windows 2003 R2 and a directly SCSi
attached LTO4 tape drive. The drive can be seen in Device Manager and
the driver is installed. I installed NBU7, started it and straight away
NBU picked up the new drive. So, I have a catalog tape from a few weeks
ago to play with which was in the drive. In device monitor it could see
the recorded media and in Reports and Images on Media it came back with
the catalog name etc.

Now when I added the tape into MM and then tried to import the tape it
errored with no media found in device please verify and then went on to
the requesting next resource...

Can anybody suggest anything as I've run out of ideas.

Thanks,
Chris

+----------------------------------------------------------------------
|This was sent by chris.facey < at > uk.fid-intl.com via Backup Central.
|Forward SPAM to abuse < at > backupcentral.com.
+----------------------------------------------------------------------


_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

Good luck on Friday and keep us posted, please.

Regards,
 
Patrick Whelan
VERITAS Certified NetBackup Support Engineer for UNIX.
VERITAS Certified NetBackup Support Engineer for Windows.

netbackup < at > whelan-consulting.co.uk


-----Original Message-----
From: veritas-bu-bounces < at > mailman.eng.auburn.edu
[mailto:veritas-bu-bounces < at > mailman.eng.auburn.edu] On Behalf Of BlueChris69
Sent: 11 May 2011 14:53
To: VERITAS-BU < at > MAILMAN.ENG.AUBURN.EDU
Subject: [Veritas-bu] NBU not seeing tape in tape drive

If I run the wizard it comes up with a very long bprecover error which
doesn't really point to anything particular.
Don't get me wrong, i have done other DRs and it's always been straight
forward but this one is weird. I agree shouldn't have to import the tape but
it's the last thing i tried as i was running out of ideas...
Going back on Friday to try again with another set of tapes...

+----------------------------------------------------------------------
|This was sent by chris.facey < at > uk.fid-intl.com via Backup Central.
|Forward SPAM to abuse < at > backupcentral.com.
+----------------------------------------------------------------------


_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

_______________________________________________
Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

If you do an import on a piece of media that is already recognized, you will get an error saying it's already there and/or the images that it found are already there. You won't get the error you are reporting, this sounds more hardware/configuraiton related, to me. Try running the device config wizard for the drive and then try again. Make sure all connections are secure, maybe even reseat the scsi card and cables at all attachment points before running the wizard.



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Sent by: <veritas-bu-bounces < at > mailman.eng.auburn.edu>
05/11/2011 04:40 AM Please respond to
<VERITAS-BU < at > MAILMAN.ENG.AUBURN.EDU>

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[Veritas-bu] NBU not seeing tape in tape drive




Hi,

I have an issue where i'm on a dark site trying to get Netbackup 7 ready for a DR test. I have a server with Windows 2003 R2 and a directly SCSi attached LTO4 tape drive. The drive can be seen in Device Manager and the driver is installed. I installed NBU7, started it and straight away NBU picked up the new drive. So, I have a catalog tape from a few weeks ago to play with which was in the drive. In device monitor it could see the recorded media and in Reports and Images on Media it came back with the catalog name etc.

Now when I added the tape into MM and then tried to import the tape it errored with no media found in device please verify and then went on to the requesting next resource...

Can anybody suggest anything as I've run out of ideas.

Thanks,
Chris

+----------------------------------------------------------------------
|This was sent by chris.facey < at > uk.fid-intl.com via Backup Central.
|Forward SPAM to abuse < at > backupcentral.com.
+----------------------------------------------------------------------


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Veritas-bu maillist - Veritas-bu < at > mailman.eng.auburn.edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu