BrighStor not recognizing IBM 3582-L23 library

Hi list,

We have BrightStor ARCServe 11.5 Service Pack 3 running on a SUN E450 with Solaris 10.

We have just connected an IBM 3582-L23 automated library with the E450 server through Emulex (2GB). A patch was installed for the Emulex and the Solaris OS recognized the IBM library and the two Ultrium LTO2 Fibre Channel drives.

The problem is: BrightStor is not recognizing the library.

Is there any configuration I am missing...for the OS, for BrightStor or both?

Any help is appreciated.

Mario

Hi

I feel that the tape library you are using might not in the certified device listing.

Please check for the certified device listing in below link.

http://supportconnectw.ca.com/public/storage/storagesupp.asp

Go to the end of the page and drop down LINUXUNIX.

Check for the correct OS you are using and see if the tape library is certified.

Thanks
Atheeq