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Arcserve 11.5 - applied SP4 and now get media errors

Posted by araczek 
HELP!!

I updated to SP4 HOPING to resolve some tape usage errors in said product and now I get "unable to position media" errors, no backups are being done.

Arcserve 11.5 on Server 2003 SP2.
I assume that araczec has already solved this one out. But remember not only to upgrade the SP's also keep in mind that Device Patches are also needed.
regards
Always look it up in
http://support.ca.com
if you don't have an account, apply for one!
Best regards,
Carlos Alberto
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