Brightstor 11.5 SP4

HI I have a sbs 2003 server SP2 and fully windows updated, recently my brick level backup just hangs, If I exclude the brick level from thebackup all is ok. It will backup about 6 gigs and then stop :(

Has anyone seen this before? I have to reboot the server to kill the job, stopping the engines will not work :(

Can you anyone help me

Thanks

It is probably hanging up on one specific mailbox, and probably an attachement. Enable trace to track it down.

HKEY_LOCAL_MACHINE SOFTWARE ComputerAssociates BrightStor ARCserve Backup DSAgent CurrentVersion agent dbaxchg2

Value name: Debug
Data type: REG_DWORD
Data: 1

Other acceptable data values = 2, 3 (higher value generating the most detail in the log)
logs to check:
dbaxchg2.log
dbaxchg2.M01.D06.H12.PID278.trc

thanks will test that now, I think i found the mailbox! I'll keep you posted

the log are in

C:Program FilesCABrightStor ARCserve Backup Agent for Microsoft Exchange