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problem creating seesions in Arcserve 11.5 SP4 and LTO4

Posted by gontzila 
Hello!

I buyed a new LTO4 Tape from TANDBERG (rebrand of hp).

I have disconected my old LTO2 tape and configured the new one in brighstore. It's a SAS and it's plugged in a WIN2k3 standard 32bit.

When i start a new backup in arcserve, it copies the data from the first hard drive, and finish the session1
and the it ask for a new tape for session2 .

But it only has copied 15gb int the tape.

Can anyone help me with this? why arcserve is not capable to apen a second session in the tape?
I tried to reconnect the lto2 and it is capable to open many sessions per tape.

Thanks in advance
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